What are the responsibilities and job description for the Cell Phone Technician position at Mobile go Repair?
Overview
We are seeking a skilled and detail-oriented Mobile Phone Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and maintaining mobile devices, including smartphones and tablets. You will work with various operating systems such as Android, iOS, and Windows to provide exceptional technical support to our customers. Your expertise in equipment repair and analysis will ensure that devices are restored to optimal functionality.
Duties
- Diagnose issues with mobile devices and determine appropriate repair solutions.
- Perform repairs on a wide range of devices, including soldering components and replacing parts as necessary.
- Utilize hand tools and specialized equipment to conduct repairs efficiently.
- Troubleshoot software issues across multiple operating systems including macOS, Android, and iOS.
- Provide technical support to customers both in-store and through field service calls.
- Maintain accurate records of repairs and customer interactions.
- Collaborate with team members to improve repair processes and customer service experiences.
- Stay updated on the latest mobile technology trends and repair techniques.
Experience
- Proven experience in mobile device repair or a related field is preferred.
- Strong understanding of computer hardware and software troubleshooting.
- Familiarity with retail sales processes is a plus.
- Excellent analytical skills to assess problems effectively.
- Experience with field service operations is beneficial.
- A passion for technology and a commitment to providing outstanding customer service. Join us in delivering top-notch mobile device solutions while enhancing your technical skills in a dynamic environment!
Job Types: Contract, Internship
Pay: $8.00 - $13.00 per hour
Expected hours: 20 – 40 per week
Work Location: In person
Salary : $8 - $13