What are the responsibilities and job description for the Senior Sales Compensation Analyst position at Mobile Communications America?
Who We Are
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
Mobile Communications America, Inc. is seeking a detail-oriented and analytically strong Senior Commission Analyst/Senior Sales Compensation Analyst to join the sales compensation team within our Central Division. Reporting to the Manager, Sales Compensation, this role owns the end-to-end commission process, from data validation through calculation and payout, serving as the go-to resource for commission accuracy, plan administration, analysis, and sales rep inquiries. The ideal candidate combines rigorous attention to detail with strong systems and modeling skills and thrives on turning complex compensation data into accurate payouts and clear answers.
What You Will Be Doing:
Commission Administration & Controls
Education & Experience
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What We Believe
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
Equal Employment Opportunity Employer
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”
Reasonable Accommodations
If you need assistance or accommodations during the application or interview process, please contact us at talentacquisition@callmc.com with the job title and requisition number of your application.
Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
Mobile Communications America, Inc. is seeking a detail-oriented and analytically strong Senior Commission Analyst/Senior Sales Compensation Analyst to join the sales compensation team within our Central Division. Reporting to the Manager, Sales Compensation, this role owns the end-to-end commission process, from data validation through calculation and payout, serving as the go-to resource for commission accuracy, plan administration, analysis, and sales rep inquiries. The ideal candidate combines rigorous attention to detail with strong systems and modeling skills and thrives on turning complex compensation data into accurate payouts and clear answers.
What You Will Be Doing:
Commission Administration & Controls
- Own the monthly and quarterly commission cycle end to end, from attainment tracking through payout file preparation and Payroll submission.
- Administer compensation plans within the incentive compensation system, including participant setup, quota loads, plan changes, territory and crediting rule maintenance, and mid-year adjustments.
- Lead testing of incentive compensation system configuration, plan changes, calculation logic, and integrations, validating results against plan documents before go-live.
- Design and maintain the controls, validation procedures, and documentation that keep commission administration accurate, compliant, and audit-ready.
- Own the accuracy of commissionable data received from CRM, ERP, and payroll sources, validating source data and sales crediting each cycle.
- Independently validate commission calculations and payment results before Payroll submission, and lead post-payment reconciliations with Payroll and Finance.
- Research and resolve commission variances and crediting questions as they arise, determining root cause and recommending process or control updates with minimal oversight.
- Serve as the escalation point and subject matter expert for complex rep and manager inquiries and for calculation, crediting, and payment questions, providing guidance to other analysts.
- Produce recurring commission and attainment reporting for sales leadership, including payout summaries, accrual support for Finance, and plan performance dashboards.
- Perform cost modeling and scenario analysis to support plan design decisions, quota setting, and annual planning cycles.
- Analyze payout trends, attainment distributions, and exception patterns to provide plan effectiveness insights and identify improvement opportunities for the Manager, Sales Compensation.
- Identify and lead improvements to commission processes, including automation of manual calculations, standardized templates, and streamlined data workflows.
- Execute annual plan rollout, including system setup, plan document distribution, acknowledgment tracking, and rep-facing training on plan mechanics.
- Support the integration of acquired companies from a commissions perspective, including mapping inherited pay structures, loading participants and plans into MCA systems, and ensuring accurate payouts through the transition.
Education & Experience
- Bachelor’s degree in Business, Finance, Accounting, Economics, Mathematics, or related field.
- 4–6 years of experience in commission administration, sales compensation, sales operations, or FP&A, with hands-on ownership of commission calculation cycles, reconciliations, and variance analysis.
- Direct experience administering an incentive compensation management platform (e.g., Spiff, Xactly, Varicent, CaptivateIQ, or similar) strongly preferred.
- Strong working knowledge of sales compensation mechanics, including quotas, accelerators, draws, SPIFFs, crediting rules, splits, and true-ups across varied sales roles.
- Advanced Excel skills (complex formulas, pivot tables, data modeling) required; experience with NetSuite, HubSpot, or comparable CRM/ERP systems and reporting tools (Power BI, Tableau) preferred.
- Strong analytical and problem-solving skills, with the judgment to research and resolve complex questions independently.
- Strong communication and customer-service orientation, with the ability to explain complex commission calculations clearly to sales reps, managers, and leadership.
- High integrity and discretion when handling confidential compensation data; comfort operating in a fast-paced, matrixed organization.
- Willing to travel as necessary to support company and customer needs.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What We Believe
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
Equal Employment Opportunity Employer
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”
Reasonable Accommodations
If you need assistance or accommodations during the application or interview process, please contact us at talentacquisition@callmc.com with the job title and requisition number of your application.