What are the responsibilities and job description for the Sales Compensation Manager position at Mobile Communications America?
Mobile Communications America, Inc., a leader in wireless communications, data, and security solutions is seeking an experienced and results-driven Sales Compensation Manager to manage and develop the sales compensation team within MCA. This role is responsible for the design, administration, and continuous improvement of sales incentive programs that drive sales motivation and business growth. The ideal candidate brings deep expertise in sales compensation plan design, strong people leadership skills, and the strategic acumen to partner with senior leaders and influence sales compensation strategy across the organization.
KEY RESPONSIBILITIES:
Sales Compensation Plan Design & Administration
Education & Experience
The physical environment requires the employee to work inside.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.
DIRECT REPORTS:
No Direct Reports
WHO WE ARE:
Mobile Communications America, Inc. (MCA) provides wireless communication, data,
and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
WHAT WE BELIEVE:
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”
KEY RESPONSIBILITIES:
Sales Compensation Plan Design & Administration
- Lead the design, implementation, and ongoing administration of sales incentive compensation plans, ensuring alignment with business objectives and market competitiveness.
- Manage end-to-end commission calculations, exception handling, and dispute resolution processes to ensure accurate and timely payouts.
- Conduct ongoing analysis of plan effectiveness, including ROI assessments, and recommend plan modifications to drive desired sales behaviors and organizational outcomes.
- Maintain plan documentation, ensure compliance with compensation policies, and partner with Human Resources, Finance, and Legal on plan governance and regulatory requirements.
- Build and maintain robust compensation reporting and analytics capabilities, delivering actionable insights on plan performance, attainment trends, and payout forecasts to senior leadership.
- Directly manage and mentor the sales compensation team, fostering a high-performance culture through coaching, goal-setting, and professional development.
- Oversee team workload allocation, set performance expectations, and conduct regular reviews to support growth and retention of key talent.
- Champion process improvements and system enhancements within the compensation function, leveraging automation and technology to increase efficiency, accuracy, and scalability.
- Lead and manage strategic compensation programs and initiatives, including annual plan redesigns, quota-setting processes, and new sales role launches, partnering closely with Sales, Finance, HR, and Legal.
- Serve as a subject matter expert and trusted advisor to Sales leadership on compensation policy interpretation, incentive design trade-offs, and competitive market positioning.
- Support the integration of acquired companies from a sales compensation perspective, including assessing inherited plan structures, harmonizing programs with MCA’s compensation framework, and onboarding acquired sales teams to new plans with minimal disruption.
Education & Experience
- Bachelor’s degree in Business, Finance, Economics, Mathematics, or related field; MBA or advanced degree a plus.
- 7–10 years of progressive experience in Sales Compensation, Sales Operations, or Sales Finance, with demonstrated expertise in incentive plan design and administration.
- 3 years of direct people leadership experience, with a track record of building and developing high-performing teams.
- Deep knowledge of sales compensation plan design, including quota structures, accelerators, draws, SPIFFs, and variable pay mechanics across diverse sales roles.
- Proficiency in incentive compensation management platforms (e.g., Spiff, Xactly, Varicent, Anaplan, or similar) and advanced Excel modeling; experience with NetSuite or comparable CRM preferred.
- Strong analytical and financial modeling skills with the ability to translate complex compensation data into clear, executive-ready insights and recommendations.
- Demonstrated ability to influence decision-making at senior levels, with strong communication, interpersonal, and presentation skills across cross-functional audiences.
- Certified Sales Compensation Professional (CSCP) designation preferred; strong project management skills and comfort leading change in a fast-paced, matrixed organization.
- Less than 25% travel.
The physical environment requires the employee to work inside.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.
DIRECT REPORTS:
No Direct Reports
WHO WE ARE:
Mobile Communications America, Inc. (MCA) provides wireless communication, data,
and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
WHAT WE BELIEVE:
We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”