Accounts Receivable Specialist

Classification: Exempt

Summary

The Accounts Receivable Specialist processes all aspects of Accounts Receivable which include the responsibility for tracking and resolving outstanding payment issues and generating weekly aging reports in a timely manner. Communicate with customers regarding outstanding payments. Direct and coordinate the Accounts Receivable and collections functions including billing, collections, and bad debt

analysis. The Accounts Receivable Specialist provides support and education to the branch employees and customers to assist them in correctly processing A/R items.

Responsibilities Include, but are not Limited to:

• Perform day-to-day Accounts Receivable transactions (verifying, classifying, computing, posting, and recording accounts receivables’ data)
• Prepare itemized statements, bills, and invoices to customers on a consistent basis.
• Process checks, ACHs, wire transfers, and credit card payments
• Contact customers immediately to resolve any remittance discrepancies.
  • Contact customers to collect past due amounts. Identify any reasons for non-payment and develop plans with supervisor on how to resolve
• Perform month-end close processes
• Reconcile monthly billings
• Prepares progress invoices, monitors system invoices and maintains billing files
• Matches and enters customer receipts into the accounting software.
• Manage billing reconciliation and report on contract status.
• Assist with external audits, including responding to inquiries.
• Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices.
• Investigate and resolve billing issues to ensure projects are billed and payment is collected within the appropriate timeframe.
• Analyze retainage and unbilled retainage; compare compensation against contract amount.
• Supports Upper Management and Corporate Policies
  • Responsible for the achievement of Department goals as determined by Manager. 

• • Keeps Manager informed regarding areas of concern and opportunity.
  • Maintains workspace as a clean, organized, and safe working environment.
• Provides Customer Service
  • Answer customers and branches accounts receivables questions in a prompt and courteous manner. 
  • Communicate effectively with customers to foster customer satisfaction and to deepen client relationships
• Promptly advise Accounts Receivable Manager of any issues or problems that could impact business operation
• Maintains a safe work environment.
  • Performs job functions safely at all times.
  • Participates in all safety meetings.
  • Communicates all concerns or violations to appropriate manager(s) immediately.
  • Uses the proper Personal Protective Equipment when performing work duties. Employee wears the proper shoes, glasses, gloves, ear protection, etc.  Employee is properly attired to perform their job safely (no loose-fitting clothes, unsafe jewelry, etc.).
  • Disposes of waste properly.
  • Abides by all local, state, and Federal laws; reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook.
• Demonstrates behaviors always aligned with Company’s Core Values.
• Continuous Improvement
  • Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
• Perform other related duties as assigned.

Job Requirements

• High School Diploma or GED
• Associate degree in Accounting, Finance, or a related field preferred.
• 2-3 years of dedicated accounts receivable experience.
• Excellent attention to detail.
• Excellent time management skills.
• Excellent interpersonal and communication skills with the ability to effectively present information and respond to questions from individuals and/or groups both within the organization or outside of the organization.
• Has a demonstrated ability to manage multiple tasks and high-volume workload.  Strong sense of urgency and results-orientation.