What are the responsibilities and job description for the Maintenance Technician position at Moberly Hotel Group, LLC?
Job Summary: Maintenance Technician
Location: Comfort Inn and Suites Moberly
The Maintenance Technician performs a variety of maintenance and repair tasks in order to keep the hotel in compliance with the company and government’s standards for functionality, cleanliness, safety, and security.
Shift: 10AM – 2PM 5 days a week
Duties/Responsibilities:
Maintenance Responsibilities
- Maintains the basic upkeep of all rooms and common areas by ensuring all furniture, appliances and electrical equipment such as televisions, refrigerators, and light fixtures are in working order.
- Ensures all paint and flooring meet company standards.
- Repairs or replaces all HVAC systems such as individual air conditioning units as needed.
- Cleans and maintains the hotel’s exterior spaces such as the parking lot, swimming pool, landscaping, etc.
Guest Service
- Offer guests assistance whenever possible.
- Responsible for resolving escalated customer relations issues.
- Answers inquiries pertaining to hotel policies and services.
- Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
- Responsible for positively representing and promoting the property.
- Ensures systems and procedures are in place and followed for guest safety and security.
- Assists guests and staff with anything that they may need from a maintenance perspective.
Other Duties as Assigned
- Assists other maintenance engineers as needed.
- Properly secures all tools, equipment, and supplies after use.
- Reports any major repair issues or requests to the Maintenance Manager or General Manager.
Required Skills/Abilities:
- Must have working knowledge of plumbing, painting, HVAC, electrical, and other general repair skills.
- Ability to efficiently work under time constraints.
- Possesses good organizational and prioritization skills.
- Able to work independently and with others.
- Superior customer service and communication skills.
- Ability to work independently.
- May be required to travel.
- Use of personal vehicle may be required.
- Able to work a flexible schedule.
Education and Experience:
- High School Diploma, GED, or equivalent years of relevant work experience required.
- 1 years of previous maintenance/grounds experience required.
Physical Requirements:
- Must be able to push, pull, lift and carry 50 pounds.
- Frequently walks, bends, climbs, kneels, and extends reach to complete assigned tasks.
- Possesses the physical ability to perform all of the above mentioned duties within a defined period of time.