Part Time Cavern Tour Guide

Position: Part Time Cavern Tour Guide

Revised: 3/7/2026

Job Summary:

This is a part time position, with hours increasing and decreasing based on anticipated business levels. Our busy season is between Memorial and Labor Day weekends. Weekends and Holidays are required.

Under the direct supervision of the Cavern Manager and/or Supervisors, a Tour Guide’s main responsibility is conducting guided walking tours that interpret the history and geology of Moaning Caverns in an entertaining and informative manner. In addition to providing excellent customer service while on tour, a Tour Guide also provides that same level of service while assisting with gift shop operations and other attractions. Tour Guides will also be involved with photo sales both in the cavern (as the photographer) and on the surface (printing and selling photos).

Principal Duties:

· Study, memorization, and presentation of historical, cultural, and geological facts of the cavern

· Using the above-mentioned information, build and deliver an interpretive tour that is conversational, factual and entertaining.

· Adapt your tour to the individual needs of your group.

· Lead multiple tours per day, of up to 35 guests/groups/schools/scouts.

· Exercise excellent time management skills to stay on-time according to daily tour schedule

· Provide exceptional customer service to guests in all aspects of our operation

· Perform general housekeeping and upkeep of buildings, grounds, gem panning sluice and restrooms

· Stock merchandise, gem bags, food, drinks, etc. in Visitor Center

· Uphold and enforce company policies and procedures with professionalism and courtesy

· Assist with opening and closing procedures

· Assist guests with Gem Panning activity

· Assist guests with Hatchet Toss activity

· Assist guests with any new activities the Company may introduce during your employment

· Use online booking software to check-in guests and perform basic reservation functions

· Use two-way radios and to communicate between the cavern and gift shop as well as other staff.

· Assist other departments with tasks, including but not limited to parking cars, counting/stocking merchandise, assisting maintenance, etc.

· Carry the camera down into the cave and set up camera for Photo Sales in cavern using the directions provided.

· Take down the camera at the end of the day following the directions provided. Carry the camera back up the stairs.

· As part of your tour, take photos of guests in the designated location using the Photo Sales camera

· Other duties as assigned

Pay: $16.90 per hour

Benefits:

• Employee discount

People with a criminal record are encouraged to apply

Application Question(s):

• Are you available to work weekends and holidays?

Language:

• English (Required)

Work Location: In person

Salary : $17