What are the responsibilities and job description for the Installation Manager - Commercial and Residential Garage Doors position at Mo Better Garage?
As an Installation Manager, you’ll play a key leadership role in the success of our Brunswick residential and commercial garage door installation operations. In this hands-on position, you’ll guide daily field activity, support installation teams, and help ensure projects are completed efficiently, safely, and to a high standard of customer satisfaction. Working closely with the Regional Operations Manager and Project Manager, you’ll help create smooth installation workflows, strengthen team performance, and support financial and operational goals. This is an opportunity to coach technicians, introduce best practices, improve the customer experience, and make a meaningful impact across both residential and commercial projects
Responsibilities· Oversee daily garage door installation field operations, including crew scheduling, job assignments, and project timelines.
· Supervise, train, and support installers to ensure quality workmanship, productivity, and adherence to company standards.
· Conduct jobsite inspections before, during, and after installations to confirm readiness, safety, accuracy, and customer satisfaction.
· Coordinate materials, tools, equipment, vehicles, and inventory needed for residential and commercial garage door projects.
· Communicate with customers, sales teams, dispatch, vendors, and leadership to resolve issues and keep projects moving smoothly.
· Ensure installations comply with safety procedures, manufacturer specifications, building requirements, and company policies.
· Assist with complex installations, service escalations, troubleshooting, and field problem-solving as needed.
· Track job progress, document work performed, review photos and paperwork, and report operational updates to management.
Competencies for Success
· Minimum 3–5 years of hands-on garage door installation experience, including residential and commercial overhead doors.
· Previous field leadership, crew lead, supervisor, or installation management experience preferred.
· Strong knowledge of garage door systems, operators, springs, tracks, hardware, commercial doors, rolling steel doors, sectional doors, and related installation methods.
· Ability to read and interpret work orders, measurements, drawings, manufacturer instructions, and jobsite requirements.
· Proven ability to schedule crews, manage multiple jobs, coordinate materials, and meet project deadlines.
· Strong troubleshooting skills with the ability to resolve field issues quickly and professionally.
· Excellent communication and customer service skills when working with customers, installers, sales teams, vendors, and management.
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Door hanging: 1 year (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Brunswick, GA 31520: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $100,000