What are the responsibilities and job description for the MNI Direct Sales Associate (Horticulture) position at MNI Direct?
Who we are.
MNI Direct team members are like family. We work safely, work together, and have fun all while serving our customers passionately! Whether you are experienced in the green industry or looking for a career change, we seek individuals who share our core values.
Work Until the Job is Done Right - Always do your best and remember that our motto is quality first.
Be a Team Player - A positive attitude creates more fulfilling work, even when it’s not fun.
Serve - Think first of others. Anticipate and serve their needs, no matter how large or small.
Own It - Take personal responsibility, even if that means owning up to making a mistake – fix it and move on.
With four branches serving the southeast we focus on plants and providing quality material to the professional landscape trade. We have a 10 year growth plan and would love for you to come grow with us. At MNI Direct you will not be a number, come join the family.
Primary Responsibilities
- Work directly assisting the Business Development Representative(s) to drive sales through the branch by developing customer quotes, sourcing products aiming for best margins, and following up on all communication.
- Perform all duties in accordance with the MNI Direct company policies as it pertains to Sales and Quoting Processes.
- Submit all qualified quotes to the Quoting Coordinator on a timely basis. Communicate and follow up with the customers on submitted quotes.
- Meet or exceed budgeted goals and objectives on assigned accounts. Communicate with all assigned accounts on a weekly basis via email, text, and/or phone. Document customer contacts
- Cold calling potential customers and follow up on sales leads.
- Branch customer service and sales
- Build a relationship with walk-in customers to service their needs and build trust with the MNI Direct company brand.
- Assist in selecting, loading, and billing the customers that visit the branch, and coordinating customer deliveries when needed.
- Make sure all customer orders are flagged/tagged and secured for customer pick up or delivery.
- Suggest inventory needs based on sales, and customer request to stock the yard.
- Work with Branch Sales Supervisor, branch team and regional buyer to order products for customer needs
- Coordinate with and assist the MNI Direct operations by:
- Assist with the health and appeal of the plants in the yard.
- Assist in making sure all items in the yard are priced and signed
- Perform other duties as required for sales which can include small deliveries to local customers and assisting with day-to-day branch operations.
Required Skills, Knowledge & Training
EDUCATION:
- High School diploma or secondary diploma or equivalent required.
- Associate degree in Horticulture field preferred.
SKILLS AND TRAINING:
- Product knowledge at an above-average level
- Ability to operate the customer ordering and inventory system.
- Ability to communicate effectively with all business associates.
- Proficient in Microsoft Office
- Expert customer service skills
- Ability and desire to learn plant names, characteristics, and sources.
- Possess and maintain a valid, clean state Driver’s License.
Physical Requirements
- Prolonged sitting and standing
- Ability to lift 20-50 lbs.
- Ability to work a flexible schedule (M-F)
- Ability to work in all weather conditions.
- Work until the job is done right.
