What are the responsibilities and job description for the Social Event Sales Manager position at MML Hospitality?
Description
About Hotel Saint Vincent
Located in a landmark 1861 building in the Lower Garden District of New Orleans, Hotel Saint Vincent is a 75-room hotel from Austin-based hospitality group McGuire Moorman Lambert Hospitality, founded by industry veterans Larry McGuire, Tom Moorman, and Liz Lambert. Hotel Saint Vincent honors the property's storied history while delivering exceptional hospitality through thoughtful design, genuine service, and memorable guest experiences.
Our Leadership Expectations guide how we lead:
Own It | Lead with Respect | Win as One Team | Learn and Elevate | Leave Them Better
The Opportunity
We are seeking a Social Event Sales Manager to lead revenue-driven event sales strategies at Hotel Saint Vincent. This role is ideal for a high-performing sales professional who excels at building relationships, driving new business, and executing luxury events with precision.
You will play a key role in maximizing revenue across social, and wedding market segments while delivering best-in-class client experiences from inquiry through post-event follow up.
What You'll Do
Revenue Growth & Account Development
- Drive revenue across social, primarily wedding, market segments
- Proactively source new business while strengthening existing client relationships
- Execute quarterly and annual sales action plans aligned with revenue goals
- Maintain expert knowledge of the luxury hospitality market and competitive landscape
- Identify and prioritize bookings that optimize both event and room revenue
- Monitor market trends and competitor activity to inform sales strategy
Sales Execution & Client Engagement
- Conduct venue tours, client meetings, and sales calls; represent the property at trade shows and networking events
- Maintain consistent outbound prospecting and in-person engagement targets
- Serve as a brand ambassador for Hotel Saint Vincent and MML
- Lead client consultations, identifying needs and translating them into exceptional event experiences
- Participate in pre-event planning meetings, and site visits
- Be present on-site for key event moments to ensure seamless execution and guest satisfaction
Account Management & Reporting
- Manage full event lifecycle: from inquiry to contract to BEO detailing to post-event follow-up, including guest room blocks
- Analyze monthly production and pace reports to drive performance
- Utilize CRM platforms (TripleSeat) to track activity, measure ROI, and maintain accurate client records
- Develop post-event recaps
- Coordinate VIP arrivals, special requests, and personalized client experiences
- Maintain strict confidentiality regarding all guest and client information
Operational Coordination
- Serve as the primary point of contact for assigned events and groups
- Create and distribute detailed Banquet Event Orders (BEOs)
- Collaborate cross-functionally with food & beverage, rooms, engineering, and security teams
- Manage guest room blocks, rooming lists, and track pickup/attrition to protect revenue
- Respond promptly to inbound inquiries and reactive leads
- Generate and review sales pace and production reports
What We're Looking For
- 3 years of experience in event sales within luxury hospitality, hotels, or lifestyle venues
- Proven track record of driving revenue growth and exceeding sales targets
- Strong relationship-building skills with a client-first mindset
- Deep understanding of luxury service standards and event execution
- Highly organized with exceptional attention to detail and ability to multitask
- Proficiency in CRM systems (TripleSeat preferred)
- Strong financial acumen, including contract negotiation
Physical Requirements
Essential Functions: Must meet the physical demands required to perform job functions successfully. Reasonable accommodations are available for individuals with disabilities.
- Regularly required to talk or hear
- Use hands and fingers to handle objects, tools, or controls
- Frequently stand, walk, sit, reach, bend, kneel, or crouch
- Occasionally lift and move up to 50 pounds
- Exposure to heat, steam, and cold in a kitchen environment
- Moderate noise levels
Why you'll want to work for Hotel Saint Vincent & MML:
- Competitive Salary Bonus Potential
- Paid Time Off
- MML Property Discounts (Hotel, Restaurant, Retail)
- Fitness and Health Benefits
- Medical, Dental, Vision, Disability, Life, and Pet Insurance
- Retirement Benefits
- Parental Leave
- Advancement and Promotion Opportunities
- Community Service Opportunities
MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors.
By applying for this position, you acknowledge and agree to the background check process as a condition of employment. MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend for all qualified applicants to be given equal opportunity and for selection decisions based on job-related factors.