Retail Shift Lead at MMD Hollywood

MMD, Hollywood, CA is looking for one retail shift lead to join our team. We are located on 1515 N Cahuenga Blvd. Our ideal candidate is a self-starter, motivated, and hard-working.Must have 1 to 2 years of managerial experience. Have strong cannabis knowledge and know how to motivate a team to get the most out of them.Position Title:Shift Lead Position Overview: Responsible for assisting the store management team with store operations, interacting with customers to problem solve issues, assisting in sales process, ensuring an outstanding customer experience and daily task execution.Primary Responsibilities:• Execute floor leadership-own the sale floor, greet all customers, in a professional, friendly manner.• Deploy staff, coordinate breaks, count down cash drawers• Coach and develop employees in assessing customer needs.• Stocking shelves, setting up displays, ringing up merchandise.• Assist with inventory counts as needed.• Maintain merchandise and visual plan according to company policies.• Provide constructive feedback and assists staff to solve customers’ complaints.• Ensure all employees are properly trained according to company policies and procedures.• Communicate to management any situations that puts our customers or employees at risk physically or emotionally.General Responsibilities:• Greet all customers, in a professional, friendly manner.• Ensure the store is well maintained, stocked, and clean at all times.• Treat co-workers with respect and look for opportunities to help others without being asked.• Show up to work on time in appropriate attire and compliant with appearance policies.• Possess adequate product knowledge to assist customers in making purchasing decisions.• Ensure that Health, Safety, Operations, and security policies are being followed at all times• Motivate employees, keeping them focused on the company’s mission.• Ensure customers are satisfied with the level of service and product quality received.• Follow all opening and closing procedures to keep the employees, inventory, cash, and store safe and secure.Physical Requirements:• Must be able to stand for long periods of time (up to 8 hours)• Must be able to move and/or lift up to 20 poundsBy applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Salary : $19