What are the responsibilities and job description for the Neurology/Endocrinology - Receptionist - Full Time position at MMClinic?
Who We Are: At Murfreesboro Medical Clinic & SurgiCenter (MMC), compassion meets innovation and teamwork fuels success! As a physician-owned, multi-specialty clinic, we’ve proudly served Middle Tennessee for decades. With 20 specialties under one roof, we’ve built a supportive, collaborative environment where professionals thrive and patients feel cared for.
What We Do: Our team is growing, and we’re looking for a skilled professional to join us! You’ll play an important role in providing excellent care, supporting patients through meaningful moments, and working alongside a supportive team. At MMC, your expertise matters, your voice is valued, and your career has room to grow. Ready to make an impact? We’d love to meet you!
Why You’ll Love Working Here: We’re committed to supporting your success inside and outside of work with a benefits package that includes medical, dental, and vision insurance, life and disability coverage, FSA & HSA options, a 401(k) with company match, gym membership reimbursement, wellness programs, and more.
- Represent MMC in a courteous and professional manner
- Greet guests and incoming phone calls in a polite, prompt, and helpful manner
- Take accurate messages which include all required information
- Process voicemails
- Be at your workstation on time and prepared to start the day
- Email communication is utilized in this department for important messages and updates. Staff members are expected to read emails frequently.
- Be flexible when asked to stay past your scheduled work time (as needed) to accommodate the needs of patients
- Prepare and process fee tickets, patient forms, etc. for patient appointments
- Collect co-payments, deductibles, co-insurance, or other patient responsible balances
- Schedule appointments & schedule required testing, labs, or other specialist referrals
- Prepare daily deposit and maintain cash bag
- Obtain accurate demographic and insurance information form patients to ensure accurate billing and maximum reimbursement
- Provide prompt, efficient, and accurate patient service
- Meet or exceed patient, doctor, and staff expectations through a cooperative, teamwork approach
- Keep your work area and the clinic clean
- Be knowledgeable of and adhere to all HIPAA and OSHA guidelines.
- Be knowledgeable of and adhere to all MMC policies and procedures.
- With instruction, perform other duties as required or assigned
- Excellent customer service skills
- Strong skills in communicating effectively with co-workers, providers, and patients
- Ability to conduct daily functions in an appropriate, professional, and compassionate manner
- Ability to manage/prioritize multiple tasks in an efficient and timely manner
- Teamwork attitude
- Flexibility to respond to changing demands
- Ability to react calmly and competently in stressful situations
- Effectively utilize computer systems and programs that are necessary to complete daily tasks
- High School diploma or GED
- Experience preferred but not required
- A progressive approach to advances in medicine and changes in the health care delivery system
- Responsive to patient and community needs
- Collaborative with other physicians, hospitals, allied health providers and the community in improving health care
- Professional, ethical and socially responsible
- Team-oriented management and leadership
- A positive, open and responsive work setting
- This description is intended to provide only basic guidelines for meeting job requirements. It is not intended to serve, as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.