Certified Medical Assistant - Medical Oncology/Infusion Services - Full Time - Dayshift

Key Responsibilities

Clinical & Workflow Support

• Collaborate closely with infusion and chemotherapy nurses to support daily clinic operations

• Assist with patient flow to ensure timely and efficient delivery of infusion services

• Serve as a clinical resource to help reduce bottlenecks and maintain smooth workflow in the infusion suite

Order Entry & Documentation

• Assist with accurate and timely entry of infusion-related orders as directed by providers and nursing staff

• Ensure orders are complete, signed, and appropriately routed within the electronic medical record (EMR)

• Communicate discrepancies, missing information, or concerns promptly to nursing staff and providers

Patient Safety & Quality

• Perform safety checks related to orders, patient identification, and documentation

• Help ensure chemotherapy and infusion orders align with established protocols and safety standards

• Monitor for potential issues that could impact patient safety and escalate concerns appropriately

• Adhere strictly to infection control, OSHA, and chemotherapy safety guidelines

Communication & Coordination

• Act as a liaison between infusion nurses, providers, scheduling, and front-office staff

• Support coordination of labs, treatment schedules, and follow-up needs as applicable

• Maintain clear, professional communication with patients and staff

Additional Duties

• Assist with stocking and maintaining clinical areas and supplies as needed

• Participate in quality improvement initiatives and workflow optimization efforts

• Perform other duties as assigned to support infusion services

Required Qualifications

• Certified or Registered Medical Assistant (CMA/RMA) or equivalent experience

• Completion of an accredited Medical Assistant program

• Current CPR/BLS certification

• Strong attention to detail and commitment to patient safety

• Ability to work effectively in a fast-paced, team-oriented clinical environment

Preferred Qualifications

• Prior experience in oncology, infusion, or chemotherapy settings

• Experience with EMR systems (Meditech, Epic, or similar)

• Familiarity with medical order entry and clinical documentation

• Knowledge of chemotherapy safety principles (training provided if needed)

Skills & Competencies

• Excellent organizational and multitasking skills

• Strong communication and interpersonal skills

• High level of accuracy and attention to detail

• Ability to prioritize tasks and respond calmly in high-acuity situations

• Professional, compassionate approach to patient care

Physical & Work Requirements

• Ability to stand and walk for extended periods

• Ability to lift and move supplies as needed

• Exposure to clinical environments, including infusion and chemotherapy settings