Parts Manager

Job purpose

This job requires strong computer and customer service skills in conjunction with a solid knowledge base of all vendor parts in our line.   Our ideal candidate would be a patient person with both internal and external customers as well as have the ability to keep calm and level in a high-stress, high call volume situation. A strong sense of responsibility and attention to details is a must.

Duties and responsibilities

• Promotes customer service success and interdepartmental collaboration. 
• Develops reasonable objectives for the Parts Department to include customer service, proper and acceptable inventory levels, acceptable turnover rates and sales goals and profits. Prepares annual budget for the department.
• Sees that authorized plans and programs are carried out by the Parts Department as to inventory levels, profit, warranty, customer satisfaction, service and convenience.
• Insures availability of adequate manpower at all times. 
• Leads and directs department personnel.  Keeps informed of training program for parts personnel either as a department function or in conjunction with manufacturers.  This might require travel by parts personnel.     
• Evaluates the performance of Parts Department personnel vs. job descriptions.     
• Sees that the parts literature, instruction sheets, price sheets, reference material, promotional material, etc. is properly maintained and kept up to date and available on all items supplied to the trade.     
• Takes an active part in company sales and service meetings; acts as a catalyst in the promotion and sale of parts through all possible means.       
• Continually studies parts management practices and makes every effort to keep posted on the latest and most efficient methods of running a profitable Parts Department.
• Responds to customer, supervisor, corporate, and peer communications per policy. 

Qualifications

• High school diploma or GED.
• Prior equipment/automotive parts experience is a plus but not essential as training will be provided
• Proficient in utilizing computers including Microsoft products
• Bi-lingual, English/Spanish is a plus.
• Selected candidate will be subject to a pre-employment drug screen, and background check, including MVR

Working conditions

• This position requires sitting, stooping, kneeling, pushing, climbing, moving, and reaching/working overhead.
• Ability to safely lift 60 lbs. 
• Ability to operate a forklift safely.
• This position is exposed to work near moving mechanical parts, hazardous materials, and moderate noise levels. Appropriate PPE gear must be worn as required.

Why Power Equipment Company?

The one characteristic that distinguishes Power Equipment Company is the dedication and passion of our employees. It’s no secret that employees who are empowered each day to make a difference for the company become engaged, long-tenured partners in the success of the customer. That’s why our company culture has always focused on the success and well-being of our greatest asset…our employees.

That is the Power Equipment Company difference.

We offer: 

• Competitive salary 
• Medical, dental, and vision insurance 
• 401(k) with company match 
• Generous paid time off 
• Paid holidays 
• Paid continuing career education 
• Life insurance, including AD&D (family coverage is also available) 
• Long-term disability insurance 
• Short-term disability insurance is available 
• Flexible Spending Accounts (FSA) and Health Spending Accounts (HSA) 
• Health and wellness program 
• Opportunities for career advancement 

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Power Equipment is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal and state law.