What are the responsibilities and job description for the Furniture Project Coordinator position at MKS?
FURNITURE PROJECT COORDINATOR
Collaborative & Supportive Team. Detailed Work. Great Workspace. Fun People. Potential to Grow.
As a Furniture Project Coordinator at Innovate Commercial Interiors, you’ll play a key role in bringing projects to life—from initial quotation through order entry, acknowledgment, and flawless installation. Your knowledge of commercial furniture, attention to detail, and focus on efficiency will keep projects on track, while your commitment to excellent customer service will strengthen relationships with both internal teams and clients. By providing quality service, you’ll help enhance the customer experience and contribute to Innovate’s growing market presence and reputation.
WHAT WE OFFER
Innovate is a team. We ensure that all team members feel valued by living our Core Values. In this role, you will be expected to:
- Be Transformational
- Be Exceptional
- Be Accountable
- Be Meaningful
- Be Safe
Benefits include:
- Medical benefits covering 90% of employee premiums and 40% for dependents
- Paid vacation and wellness time
- Traditional and Roth 401k | 100% match up to 4% | Immediately vested
- Education reimbursement for employees, based on qualifications
- Business expenses and mileage reimbursement
- Career Growth Opportunity
YOUR RESPONSIBILITIES
Data Entry
- Create accurate project quotes and installation estimates, ensuring accuracy with vendor terms and company guidelines.
- Utilize company software to prepare and track quotes, orders, and purchase orders.
- Perform audits on purchase orders and track discrepancies, notifying designers as needed.
Customer Service
- Answer incoming calls and provide internal/external customer support.
- Address and resolve customer concerns regarding projects.
- Distribute client surveys and follow up on feedback.
Order Tracking
- Generate final quotes and send them to clients after Designer approval.
- Review vendor acknowledgments for discrepancies and coordinate with vendors on shipping issues.
- Monitor product delivery dates and provide progress updates via Smart Sheets.
Delivery and Installation Coordination
- Coordinate installation schedules with the Installation Manager, utilizing strong communication skills to ensure smooth project timelines.
- Prepare installation project folders, including specs and drawings.
- Update the furniture procurement log for tracking.
Accounting Coordination
- Ensure proper credit authorization is obtained for new accounts.
- Create and maintain Account Folders with relevant documentation.
Punchlist and Closeout Assistant
- Review and resolve project completion punch list items.
- Address defective products or services and take corrective action.
- Maintain project folders and file documentation for project closure.
The above job description is general in nature and may not identify all the duties/functions required to complete the day-to-day Furniture Project Coordinator tasks.
NECESSARY QUALIFICATIONS
- Minimum Education | High School Diploma
- Office Admin Experience | 5yr
- Microsoft Office 365 Experience – Including strong knowledge of Excel and Word | 1yr
- Ability to manage multiple projects simultaneously.
- Ability to work under pressure to meet timelines and deadlines.
- Diplomacy and assertiveness to communicate with vendors skillfully.
- Competency in learning quoting and purchasing software.
PREFERRED SKILLS
- Commercial Furniture Knowledge
- Accounting Experience
JOIN THE FAMILY
Innovate is a sister company of Michael Kinder and Sons. MKS is a fourth-generation family-owned Plan, Design, Build construction firm is proud to be a leader in the design-build construction industry. We are committed to serving our clients by providing the highest level of planning, design, and construction services. Our trade of construction and engineering is a legacy in our family tree, and our work family. Because this business is the core of who we are, we are committed to quality. We won’t accept less than the best on every project.
Please visit our website to learn more!
Innovate Commercial Interiors
Fort Wayne Design Build Firm | Michael Kinder and Sons