What are the responsibilities and job description for the Leasing Agent position at MJW Investments?
Leasing Agent
Location: Seattle Portfolio or Region
Department: Operations
Reports to: On-site Property Manager
FLSA Status: Non- Exempt
Who We Are
MJW Investments is a premier real estate investment firm specializing in the acquisition and management of multifamily and student housing properties. Our mission is to reposition and revitalize assets in ways that foster economic growth and enhance the quality of life for the communities we serve.
Over the past three years, the firm has completed more than $600 million in transaction volume, expanded its in-house property management division, and launched a student housing fund.
Learn more about us on LinkedIn or visit our website!
What We’re Looking For
We’re looking for a personable, resourceful, and organized Leasing Agent to join our team on a full-time basis. This is not your typical sit-at-a-desk role—we’re looking for someone who’s confident in engaging with prospective residents, eager to learn the business, and motivated by results.
While we prefer candidates with 3 years of conventional multifamily leasing experience, we are open to individuals with strong customer-facing experience from hospitality, restaurants, or retail. If you’ve worked in fast-paced environments, know how to manage client interactions with ease, and are looking to grow into the real estate industry, this is a great entry point into property management.
This role is also ideal for someone who may already be familiar with Fair Housing laws—but don’t worry, we’re happy to train the right person. If you’re reliable, coachable, and excited about becoming part of a dynamic real estate team, we want to hear from you.
What You’ll Be Doing
Leasing Support & Prospect Engagement
- Physically tour vacant units, common areas, and amenities with prospective residents
- Set up mini models or refresh unit staging as needed to ensure a polished, welcoming first impression
- Organize and host weekend open houses to increase leasing traffic and visibility
- Promote available units through strategic outreach and follow-up via text, phone, and email
- Assist with outreach marketing and neighborhood engagement to drive local awareness
- Respond to inquiries via phone, email, and text in a timely and professional manner.
- Follow up with all prospects and document interactions in our CRM system.
Administrative & Operational Duties\
- Enter and maintain accurate leasing data, appointment details, and prospect information.
- Assist with leasing paperwork and ensure compliance with MJW standards.
- Support on-site teams with resident communications and light administrative tasks as needed.
- Document all prospect interactions, appointments, and follow-ups using Yardi CRM
- Ensure accurate data entry, including prospect sources, tour outcomes, and application status
- Help maintain leasing logs, weekly tour schedules, and market survey tracking sheets
- Assist with application processing, lease paperwork, and compliance documentation
Flexible Coverage
- Float between properties based on operational need and leasing activity.
- Act as a friendly, knowledgeable point of contact for potential residents during high-traffic periods.
- Collaborate with maintenance and onsite staff to ensure units are tour-ready
- Offer additional support during peak leasing seasons or special events
Schedule & Availability
This is a full-time position, approximately 35-40 hours per week. Availability is required:
- Thursday & Friday: 2:00 PM – 7:00 PM
- Saturday & Sunday: Flexible schedule based on property traffic and tour demand
Exposure & Work Environment
Onsite & Office Presence: Combination of onsite property management and office-based work.
Travel: Travel may be required between properties within the region.
Engagement: Frequent interaction with potential tenants, vendors, and internal teams.
What You’ll Bring
- 3 years of leasing or property management experience preferred, OR a strong background in customer service/hospitality/retail
- Positive attitude and strong communication skills—someone who thrives on building relationships
- Experience using property management software like Yardi is a plus
- Ability to take initiative, stay organized, and manage multiple priorities
- Familiarity with Fair Housing laws (preferred) — but we’re happy to train the right candidate
- Reliable transportation and flexibility to float between properties in the West LA region
Preferred but not required:
- Bachelor’s degree in business, Property Management, or a related field.
Salary : $15 - $19