Quality Review

Quality Assurance and Staff Education Expert

The Quality Assurance and Staff Education Expert ensures the accuracy and integrity of assessment data and visit documentation completed by nursing staff and business partners.

Responsibilities include performing quality audits, identifying trends for retraining, implementing corrective actions, and providing ongoing education and orientation for assessment nurses.

The role also involves participation in interdisciplinary team meetings and requires travel to conduct training and assessments as needed.

As a key member of our team, you will be responsible for quality assurance, accuracy, and overall integrity of assessment data and visit documentation completed by core team nurses as well as business partners' nurses.

This responsibility is fulfilled by performing assessment audits, identifying trends that require staff retraining, and implementing corrective action plans in collaboration with Clinical management staff.

The position is also responsible for ongoing orientation, training, and education of Assessment Nurses conducting assessments. He/She will participate in establishing educational modules for staff orientation and re-training.

Position requires travel as part of ongoing orientation, training, and education, as well as to perform assessments on an as-needed basis.

• Conduct Enrollment Visits follow-up for HF nurses and business partners, including NTUC note completion, Visit Outcome Follow Up.
• Assist with completion of Deferral Calls, and Transfer Calls and notify appropriate parties of outcome.
• Maintain accurate productivity log of Enrollment processes follow-up.
• Prepare for RFS (Request for Service) and IDT (Interdisciplinary Team) meetings by conducting assessment review and relevant documentation conducted by core field staff and business partners to ensure correlation within the assessment and validation of Tasking Tool completion.

Salary : $100,000 - $130,000