What are the responsibilities and job description for the Order enrty/appointment scheduler/customer service position at Mjd Trucking Inc?
Company Description
Mjd Trucking Inc is a transportation and logistics company based out of vineland NJ. With a commitment to delivering efficient and reliable freight solutions, Mjd Trucking Inc serves a broad range of businesses and industries. The company offers expertise in transportation, ensuring goods are transported safely and on time. As a growing enterprise, Mjd Trucking Inc values teamwork, professionalism, and exceptional service.
Role Description
This is a full-time, on-site role for an Order Entry/Appointment Scheduler/Customer Service position based in Vineland, NJ. The role involves processing customer orders, scheduling appointments, managing inbound and outbound calls, and ensuring excellent customer experiences. Additional responsibilities include addressing customer inquiries, assisting with scheduling requests, and supporting sales operations to meet client needs efficiently.
Qualifications
- Strong Appointment Scheduling skills and the ability to manage schedules effectively
- Excellent Customer Service and Phone Etiquette for resolving inquiries professionally
- Outstanding Communication skills, both verbal and written, for interacting with customers and team members
- Experience in Sales or assisting a sales team to achieve operational objectives
- Proficiency with office tools and software for order entry and scheduling management
- Detail-oriented with strong organizational and time management skills
- Ability to work effectively in an on-site team environment in Vineland, NJ