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Tasting Room Associate

MJA Vineyards
Santa Cruz, CA Part Time
POSTED ON 5/22/2024 CLOSED ON 7/16/2024

What are the responsibilities and job description for the Tasting Room Associate position at MJA Vineyards?

MJA Vineyards is a Hawaiian-themed winery and tasting room, and we're looking for someone with an aptitude for friendly sales and customer service to become a part of our Ohana! We are looking for someone with experience in retail sales and hospitality, with a desire to learn more about wine. And, if you already have wine experience, even better! If that sounds like you, we encourage you to apply.

This is a sales and customer service position that would be part-time, with about 8-16 hours every Friday - Sunday to start, with the potential for increased hours. Holidays and weekends are when this position is needed most. We require previous sales experience.

***This is a tipped position, on top of the base rate. Base rate starts at $20 per hour, and higher rates based on experience.***

For a picture of what the position would entail:

DUTIES AND RESPONSIBILITIES:

- Greet all visitors to the winery and pour wines for tasting.
- Create a memorable experience for the guests
- Describe wines and winery history; answer visitors’ questions about wines.
- Provide general tourist information.
- Handle routine sales transactions which include operating cash register and accounting of daily sales.
- Assist with display and stocking of retail items and wines.
- Assist in maintaining cleanliness of facilities.
- Assist with hospitality in special events as needed.
- Represent winery at outside functions as needed.
- Acquire and maintain thorough knowledge of winery and its wines.
- Some winery specific work-labeling, capping and bottling (optional and additional hours).
- Promoting special events, sales and fluctuating promotions.
- Perform other duties as assigned by manager.

QUALIFICATIONS:

  • Wine related experience preferred.
  • Sales experience required.
  • Hospitality experience preferred.
  • Knowledge of wines and wine production preferred.
  • Commitment to excellence and high standards.
  • Proficient on the computer (familiar with POS systems, Microsoft Office).
  • Excellent oral communication skills.
  • Excellent presentation skills.
  • Ability to manage priorities and workflow.
  • Professional appearance and demeanor.
  • Versatility, flexibility, and a willingness to work within changing priorities with enthusiasm.
  • Excellent customer service skills.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
  • Ability to understand and follow written and verbal instructions.
  • Ability to manage service timing efficiently.

PHYSICAL/MENTAL REQUIREMENTS:

-Must be at least 21 years of age
-Must be able to bend, squat, climb, push, stoop and crouch repeatedly
-Must be able to stand and walk for extended periods as required by job duties
-Must be able to lift up to 40 lbs on a regular basis
-Coordinate multiple tasks simultaneously

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 8 – 16 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid sick time
  • Paid training

Shift:

  • 8 hour shift

Weekly day range:

  • Weekends as needed

Education:

  • High school or equivalent (Required)

Experience:

  • Sales: 1 year (Required)
  • Hospitality: 1 year (Preferred)

Work Location: In person

Salary : $20

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