What are the responsibilities and job description for the Retail Store Manager position at Mixology Clothing Company?
Company Description Mixology Clothing Company is a family-owned boutique retail chain specializing in curated women’s fashion. The brand focuses on mixing high-end designer pieces with more affordable styles to create accessible, trend-forward looks. With 15 retail locations across New York, New Jersey, and Florida, Mixology offers a personalized, boutique shopping experience in a growing footprint. Team members join a close-knit, entrepreneurial environment with opportunities to learn about fashion, styling, and retail operations. Applicants can learn more about the brand and collections at www.shopmixology.com.
Role Description The Retail Store Manager is a full-time, on-site role based in NY, NJ, or FL, responsible for overseeing daily store operations and leading a sales-focused team. This role includes managing staff schedules, coaching and developing team members, and ensuring excellent customer service and a high-quality in-store experience. The Store Manager will drive sales performance, monitor key metrics, and implement merchandising standards that reflect Mixology’s brand and visual guidelines. Day-to-day responsibilities include opening and closing the store, managing cash handling, overseeing inventory and stock levels, and monitoring retail loss prevention procedures. The person in this role will also handle customer concerns, support local marketing or events, and collaborate with leadership to maintain operational efficiency and a positive store culture.
Qualifications
- Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on creating a welcoming, inclusive shopping experience.
- Proven Store Management experience, including staff supervision, scheduling, and performance coaching in a retail environment.
- Effective interpersonal and Communication skills, with the ability to provide clear direction, feedback, and coaching to team members.
- Knowledge of Retail Loss Prevention practices, including monitoring store operations and implementing procedures to minimize shrink.
- Previous experience in fashion or specialty retail is preferred, with an understanding of merchandising and styling.
- Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
- Comfort using point-of-sale systems and basic proficiency with standard office and retail software tools.
- High school diploma or equivalent required; additional education in business, retail management, or a related field is a plus.