Metrology Service Center Supervisor

Position Summary:

Perform functions to manage measurement service operations and Enhanced Services employees in the Metrology Service Center, provide metrology programming as a service, and measure customer parts in compliance with ISO/IEC 17025 requirements.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities

1.      Manage measurement service operations and Enhanced Services employees at the Metrology Service Center.

2.      Participate in the development of departmental goals, objectives, policies, and procedures.

3.      Ensure compliance with company policies, procedures, and the Quality Manual.

4.      Participate in development of measurement parts programs using Mitutoyo software and metrology equipment, including coordinate measuring machines (CMM), vision systems, and form instruments.

5.      Develop and implement measurement methods based on engineering design (GD&T) and available equipment.

6.      Perform part inspections, analyze measurement data, and prepare reports in compliance with ISO/IEC 17025 standards.

7.      Train and mentor metrology programmers and technicians.

8.      Communicate with customers and support quotation activities for metrology programming and measurement services.

9.      Partner with the Sales Department to support product demonstrations, customer training, and open house events at the facility.

10.  Maintain control and calibration of all measuring equipment in accordance with ISO/IEC 17025 requirements, in collaboration with the Corporate Quality Manager.

11.  Assist with the preparation and submission of departmental reports.

Competencies

1.     Job Knowledge

2.     Leadership

3.     Innovative

4.     Coaching and Development

5.     Results Driven

Work Environment: Office, quality room or manufacturing floor.

Physical Demands: The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. This person will need to be able to lift and carry up to 50lbs.

Position Type and Expected Hours of Work: This is a full-time position. Monday – Friday 8:30 am 5:00 pm

Travel: Up to 25% 

Required Education and Experience: Minimum 2-year technical degree or equivalent experience. 4-year technical degree preferred. 7-10 years of experience as a Programmer. Proficient in three product lines.

Supervisory Responsibilities: 

Responsible for supervising Enhanced Services employees assigned to the Metrology Service Center. Responsibilities include hiring, training, and performance evaluation, as well as enforcing company policies, setting performance standards, and resolving routine operational issues. 

Knowledge & Skills:

• Knowledge of aerospace, automotive, and medical industry specifications
• Ability to program from 2D prints and 3D CAD models
• Experience with FAI and PPAP processes
• Strong problem-solving and analytical skills
• Proficiency in GD&T and ASME Y14.5M-2009 standards
• Understanding of SPC principles
• Excellent customer service and communication skills

·        Strong time management and organizational

Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reports to: Enhanced Services Manager

Equal Opportunity Employer

Mitutoyo America Corporation is an Equal Opportunity Employer. It is our policy to judge employees on their individual merits, skills, abilities, performance, etc. The Company offers equal opportunities to all qualified applicants and employees without regard to race, religion, color, age, sex, national origin, veteran status, marital status, sexual orientation, or disability in accordance with applicable federal and state laws. This policy applies to all areas of our employment relationship.