Enhanced Services Coordinator - West Chester, OH

Position Summary:

Perform services of the Enhanced Services Coordinator in West Chester, Ohio Metrology Service Center.  Responsibilities include collaborating with programmers and inspectors, managing procurement, interfacing with customers, processing orders and invoices using the ERP (Enterprise Resource Planning) system. Along with managing detailed spreadsheets and measurement data. This is a dynamic role that requires exceptional attention to detail, strong organizational skills, and the ability to multitask in a fast-paced environment.

 Reasonable Accommodations Statement: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions.

Essential Job Responsibilities:

1.       Create and maintain detailed excel spreadsheets based on data from measuring equipment ensuring compliance with ISO/IEC 17025 requirements.

2.       Identify discrepancies in data and communicate with programmers or inspectors to resolve issues.

3.       Maintain accurate records and ensure data is properly stored and sent to customers as needed.

4.       Procure office supplies, instruments, and consumables necessary for the department.

5.       Use the ERP system to enter orders, create invoices, and manage customer invoicing.

6.       Collaborate with the accounting department to ensure timely payment of invoices.

7.       Maintain organized and up to date records of all procurement and invoicing activities.

8.       Assist with basic shipping and receiving tasks.

9.       Ensure compliance with company policies and procedures.

Skills You Need:

1.       Job Knowledge

2.       Problem Solving

3.       Self-management

4.       Quality and Quantity of Work

Why choose Mitutoyo?
Mitutoyo America Corporation is a leader in the field of precision measuring tools and instruments. We serve an important role in providing state-of-the-art measurement products to manufacturing companies throughout North America. We are the only full-line provider of Metrology solutions in North America that can satisfy every measurement challenge faced by our customers. Our benefits include:

• Competitive Salary package  - $24 - $26 per Hour
• Minimum 17 days PTO plus at least 10 paid holidays per year
• Shut down period at the end of the year
• Medical, Dental, Vision & Life Insurance
• STD, LTD, Employee Assistance Program
• 401(k) Plan plus company match
• Tuition Reimbursement
• Service Recognition
• Company Vacation House in Florida

Work Environment:  Office, quality room or manufacturing floor.

Physical Demands: The person in this position occasionally needs to move about inside the office to access filing cabinets, office machinery, etc. This person will need to be able to lift and carry up to 25 lbs.

Position Type and Expected Hours of Work: This is a full-time position. Monday – Friday 8:00 am 4:30pm.

Travel: No Travel Required 

Required Education and Experience:  High School Diploma with 2-3 years’ experience working as an administrative assistant in a manufacturing/distribution environment.

 Knowledge & Skills: 

1.       Proficiency in Microsoft Excel, including advanced formulas and data analysis.

2.       Strong attention to detail and the ability to spot discrepancies in data.

3.       Experience working with ERP systems for order processing and invoicing.

4.       Basic knowledge of shipping and receiving processes.

5.       Excellent organizational and time-management skills.

6.       Strong communication skills, both verbal and written.

7.       Ability to work independently and as part of a team.

8.       Previous administrative or office support experience preferred.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Reports To: Enhanced Services Manager

Equal Opportunity Employer

Mitutoyo America Corporation is an Equal Opportunity Employer. It is our policy to judge employees on their individual merits, skills, abilities, performance, etc. The Company offers equal opportunities to all qualified applicants and employees without regard to race, religion, color, age, sex, national origin, veteran status, marital status, sexual orientation, or disability in accordance with applicable federal and state laws. This policy applies to all areas of our employment relationship.

Salary : $24 - $26