Business Development Manager

About Us:

Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.

About the role:

This Position will be the National Accounts' primary point of contact for all new sales efforts involving software solutions, fleet services, and parts-related information to improve account acquisition success. In addition, this role will lead all deployment and onboarding efforts for new accounts using LTS and fleet services for their fleet management, to create a successful customer experience and enable our dealers to service them effectively.

What you will do:

• Creating and Maintaining Presentation Material for Customer Deployments and Sales Opportunities. Supporting National Account Sales Managers in presentations and account expansion. Leading Deployment Efforts for New Customers.
• Creating and maintaining Fleet Services-related RFQ responses. Partnering with Dealer Network as well to respond to RFQs.
• Leading Deployment Efforts for New Customers, Training, and Project Management Included.
• Identify opportunities for improvement at existing accounts. Coordinate with relevant departments, including sales, to improve the parts and service business.
• Be the subject matter expert to support customers and national account reps, when it comes to service parts opportunities, including: onboard computer systems, telematics, collision avoidance systems like real-time location or lidar, object detection, fleet management hardware, etc.

Where:

• Hybrid position based out of Grand Rapids, MI
• This job requires some travel.

What you need to have:

• 2 to 7 years’ experience.
• Bachelor’s Degree
• Customer Service Experience with Service dealers and large-fleet customers. Experience selling products in the material handling industry.
• Strong Presentation Skills and ability to communicate software and relevant services. Experience selling fleet management solutions.
• Intermediate or better written and verbal communication skills, Basic knowledge of equipment, and mechanical aptitude.

What would be nice to have:

• Experience using formal fleet reporting software.
• Strong understanding of dealer service operations (dispatch, work order/invoice processes, etc.).
• Ability to train and teach individuals on software platforms.
• Basic knowledge of financing/leasing principles and use of a financial calculator, knowledge of fleet management concepts and metrics.
• Expert-level understanding of equipment product knowledge.

What we offer:

• Medical, dental, and vision benefits
• Paid Vacation, Sick Time, and Paid Holiday
• Profit Sharing Opportunities
• Flexible Spending and HSA Accounts
• 401 (k) with automatic company contribution and company match
• Short-term and long-term disability insurance
• Life, Dependent Life, and AD&D Insurance
• Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)
• Employee Assistance Program
• Employee Discounts
• On-the-job training and development

The salary for this position ranges from $76,500 to $95,000 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.

To be considered for this role, all applicants must submit a full and complete application through our careers page.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

Equal Opportunity Employer/Veterans/Disabled

Agency Disclaimer:

Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third-party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

Salary : $76,500 - $95,000