What are the responsibilities and job description for the Quality Manager position at Mitsubishi Chemical America?
Company
Mitsubishi Chemical Carbon Fiber and Composites, Inc.
Job Description
1.1 Implementation and management of the Quality Management System. (QMS, AS 9100/ISO 9001). This shall include:
1.1.1 Implement, manage and maintain the AS 9100/ ISO 9001 QMS & certifications. Locations: Sacramento Plant, Sacramento Warehouse
1.1.2 Analyze and report the effectiveness of QMS, provide objective proof of achieving continuous improvement to management. (Management Review)
1.1.3 Manage the internal audit program for Quality (AS 9100/ ISO 9001). Responsible for managing external Quality audits with 3rd parties. This role must ensure the QMS supplier evaluations processes and controlled documents are aligned with the corporate procurement team.
1.1.4 Ensure compliance with all applicable industry and customer standards for certification, and any third-party requirements.
1.1.5 Implement and maintain an effective program to identify and manage risks and opportunities and improve the QMS.
1.1.6 Implement and maintain an effective corrective action program for Quality related issues. Assist Customer Service, Sales, Shipping and Operations teams with any tasks required to support customer requirements and company goals. Interface with customers regarding quality issues and complaints.
1.1.7 Responsible for managing nonconforming raw materials and finished products. Make decisions on acceptability of the nonconforming work, product, and raw materials, and initiate corrective actions as necessary. Oversee process of Material Discrepancy Review. Ensure disposition of the nonconforming materials is determined correctly in a timely manner. Ensure the disposition (stock status) of nonconforming materials (inventory) are reflected in the ERP system accurately and timely.
1.1.8 Ensure quality-related information in the ERP system is updated as needed.
1.1.9 Provide routine feedback on the inspection results to Operations Team.
1.1.10 Develop and maintain internal (manufacturing) and raw materials specifications. Assist Sales Team with customer specifications. Responsible for entering and maintaining specifications in the ERP system. Responsible for managing customer Quality documents including Terms and Conditions & Quality Clauses.
1.1.11 Responsible for signing CoC/CoA of finished products. Manage concession letters for raw materials and finished products.
1.1.12 Assist Sales & Operations teams with the Design and MOC processes as necessary. Ensure the process of establishing a new product, specification and testing methods conforms with standards and is documented properly.
1.1.13 Implement and deliver QMS training.
1.2 Manage the QC Lab operations at the Sacramento site. This shall include:
1.2.1 Directing the work of lab technicians to satisfy the quality requirements for current business, and future improvements.
1.2.2 Establish and maintain procedures for testing materials. Provide training.
1.2.3 Implement in process inspections.
1.2.4 Implement and maintain SPC and process capability information.
1.2.5 Implement improvements to Lab processes, including testing methods, equipment, sampling plans, etc.
1.2.6 Ensure the ERP system is updated with inspection results including quality status.
1.2.7 Ensure safety and environmental requirements in QC Lab are met.
1.2.8 Ensure equipment is within calibration due date. Do not use any equipment for inspection where the calibration has been compromised.
1.2.9 Provide feedback and recommendations on nonconforming inspection results to the Operations team and Management timely.
1.2.10 Ensure the inspection results of precision cut fibers (internal), DIALEAD & Pyrofil (external) are entered into the ERP system timely and accurately.
1.3 Responsible for maintaining the confidentiality of all company proprietary information.
1.4 Always exhibit exemplary conduct in dealing with other MCCFC employees, and any outside contacts. Contribute to a healthy, positive, and safe environment. Promote self as a team member.
1.5 May be assigned, and be expected to perform to acceptable standards, any relevant related duties as required by management.
1.6 Follow safety rules and regulations to ensure a safe work environment.
Industry Knowledge
Mitsubishi Chemical Carbon Fiber and Composites, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email MCA-MBX_accomodations@m-chem.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
The law requires Mitsubishi Chemical Carbon Fiber and Composites, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights
Mitsubishi Chemical Carbon Fiber and Composites, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information
As a Federal Contractor, Mitsubishi Chemical Carbon Fiber and Composites, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.
Mitsubishi Chemical Carbon Fiber and Composites, Inc.
Job Description
1.1 Implementation and management of the Quality Management System. (QMS, AS 9100/ISO 9001). This shall include:
1.1.1 Implement, manage and maintain the AS 9100/ ISO 9001 QMS & certifications. Locations: Sacramento Plant, Sacramento Warehouse
1.1.2 Analyze and report the effectiveness of QMS, provide objective proof of achieving continuous improvement to management. (Management Review)
1.1.3 Manage the internal audit program for Quality (AS 9100/ ISO 9001). Responsible for managing external Quality audits with 3rd parties. This role must ensure the QMS supplier evaluations processes and controlled documents are aligned with the corporate procurement team.
1.1.4 Ensure compliance with all applicable industry and customer standards for certification, and any third-party requirements.
1.1.5 Implement and maintain an effective program to identify and manage risks and opportunities and improve the QMS.
1.1.6 Implement and maintain an effective corrective action program for Quality related issues. Assist Customer Service, Sales, Shipping and Operations teams with any tasks required to support customer requirements and company goals. Interface with customers regarding quality issues and complaints.
1.1.7 Responsible for managing nonconforming raw materials and finished products. Make decisions on acceptability of the nonconforming work, product, and raw materials, and initiate corrective actions as necessary. Oversee process of Material Discrepancy Review. Ensure disposition of the nonconforming materials is determined correctly in a timely manner. Ensure the disposition (stock status) of nonconforming materials (inventory) are reflected in the ERP system accurately and timely.
1.1.8 Ensure quality-related information in the ERP system is updated as needed.
1.1.9 Provide routine feedback on the inspection results to Operations Team.
1.1.10 Develop and maintain internal (manufacturing) and raw materials specifications. Assist Sales Team with customer specifications. Responsible for entering and maintaining specifications in the ERP system. Responsible for managing customer Quality documents including Terms and Conditions & Quality Clauses.
1.1.11 Responsible for signing CoC/CoA of finished products. Manage concession letters for raw materials and finished products.
1.1.12 Assist Sales & Operations teams with the Design and MOC processes as necessary. Ensure the process of establishing a new product, specification and testing methods conforms with standards and is documented properly.
1.1.13 Implement and deliver QMS training.
1.2 Manage the QC Lab operations at the Sacramento site. This shall include:
1.2.1 Directing the work of lab technicians to satisfy the quality requirements for current business, and future improvements.
1.2.2 Establish and maintain procedures for testing materials. Provide training.
1.2.3 Implement in process inspections.
1.2.4 Implement and maintain SPC and process capability information.
1.2.5 Implement improvements to Lab processes, including testing methods, equipment, sampling plans, etc.
1.2.6 Ensure the ERP system is updated with inspection results including quality status.
1.2.7 Ensure safety and environmental requirements in QC Lab are met.
1.2.8 Ensure equipment is within calibration due date. Do not use any equipment for inspection where the calibration has been compromised.
1.2.9 Provide feedback and recommendations on nonconforming inspection results to the Operations team and Management timely.
1.2.10 Ensure the inspection results of precision cut fibers (internal), DIALEAD & Pyrofil (external) are entered into the ERP system timely and accurately.
1.3 Responsible for maintaining the confidentiality of all company proprietary information.
1.4 Always exhibit exemplary conduct in dealing with other MCCFC employees, and any outside contacts. Contribute to a healthy, positive, and safe environment. Promote self as a team member.
1.5 May be assigned, and be expected to perform to acceptable standards, any relevant related duties as required by management.
1.6 Follow safety rules and regulations to ensure a safe work environment.
Industry Knowledge
- Bachelor’s degree in engineering, Science, Quality Management or a related technical field.
- 10 years' experience in Quality Control and Quality Assurance in a chemical or process manufacturing environment required.
- 5 years’ supervisory experience required.
- Knowledge of quality management systems and standards, particularly ISO, is required.
- Prior knowledge and experience with AS9100 required.
- Knowledge of TS16949 (automotive quality standard) is a plus.
- Knowledge and experience with statistical process control methods and tools preferred.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership skills.
- This is an onsite role
Mitsubishi Chemical Carbon Fiber and Composites, Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email MCA-MBX_accomodations@m-chem.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
The law requires Mitsubishi Chemical Carbon Fiber and Composites, Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights
Mitsubishi Chemical Carbon Fiber and Composites, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision for more information
As a Federal Contractor, Mitsubishi Chemical Carbon Fiber and Composites, Inc. is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify.