What are the responsibilities and job description for the Business Support Co-Ordinator position at Mitie?
Join Mitie - the future of high performing places.
ROLE: Business Support Co-Ordinator
HOURS: Monday & Tuesday, 8:00am - 4:00pm
Wednesday 08:00am - 12:00pm
LOCATION: GSK - Worthing - Dominion Way
SALARY: £14,276.60
Please Note: This is a Penicillin factory, if you are allergic to Penicillin we cannot progress with your application.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an organised Business Support Co-Ordinator who will support the technical co-ordinator and technical supervisor to ensure engineering job allocations are appropriate.
Role Responsibilities:
- Raising, Goods Receipting & accurate allocation of orders in SAP / Coupa.
- Take calls from customers in relation to reactive jobs and general enquiries.
- Ensure the delivery of the services within the Mitie team, ensuring customer requirements are met and their needs anticipated at all times.
- To assist and support the Mitie service lines by performing a range of day-to-day administration duties.
- Responsible for all reactive work order requests received to the helpdesk to ensure they are completed and closed within the contractual KPI's and SLA's.
- Customer communication - keeping the customer informed of progress on their request.
- Ensure all month end reporting is delivered in an accurate and timely manner to the above site Finance Management team.
- To provide the day to day services required to support the Post Room functions at GSK Worthing.
Required Qualifications:
- Experience of working in a Administrative / Office environment
- Previous Finance experience - Experience in SAP / Coupa highly desirable
- Organised and process driven with excellent attention to detail
- Experienced in Microsoft Office packages
- Good written, verbal communication and negotiation skills to support them in their role
- A team player with the ability to lead by example through operation excellence, strong interpersonal skills, and the ability to interact at all levels
Salary : $14,277