Window and Door Field Service Tech III - Colorado

Job Description

🛠️ Window & Door Field Service Technician III

📍 Denver/Brighton, CO Area

💵 Starting at $32.00/hour

🕕 Monday-Friday | 6:00 AM Start

Build Quality. Deliver Exceptional Service. Grow Your Career.

Milgard Windows & Doors, a proud part of MITER Brands, is seeking a skilled and customer-focused Field Service Technician III to join our team in the Denver/Brighton area. In this role, you'll travel to customer homes and job sites to diagnose, repair, and maintain Milgard's premium window and door products.

As the face of our company in the field, you'll combine technical expertise with outstanding customer service, ensuring every service call is completed safely, efficiently, and to the highest quality standards.

MITER Brands, which includes Milgard, MI Windows & Doors, and PGT Innovations, is one of the nation's leading manufacturers of windows and doors, recognized for innovation, craftsmanship, and customer satisfaction.

Key Responsibilities

• Diagnose, troubleshoot, and repair Milgard window and door products at customer homes and job sites.
• Deliver exceptional customer service by communicating professionally and courteously with homeowners, builders, and team members.
• Assist with installations, repairs, and replacement of parts as needed.
• Pick up, deliver, and manage inventory of service parts for field repairs.
• Inspect incoming materials and parts to ensure quality standards are met.
• Maintain accurate service documentation using iPads and company software.
• Review schedules, update work orders, and complete service reports promptly.
• Safely operate hand tools, power tools, and other required equipment.
• Collaborate with fellow technicians on complex or multi-technician projects.
• Maintain service vehicles in a clean, organized, and fully stocked condition.
• Ensure job sites are left clean and restored to their original condition upon completion.
• Support warehouse operations, including unloading deliveries and maintaining a safe work environment.
• Submit all required paperwork and service documentation in a timely manner.
  
  

Qualifications

• Previous window and door installation and/or service experience required.
• Minimum of 2 years of customer-facing service experience.
• High school diploma or GED preferred.
• Strong knowledge of hand and power tools and their safe operation.
• Valid Driver's License with a clean driving record.
• Ability to work independently while also contributing effectively as part of a team.
• Ability to read a tape measure and perform basic math calculations.
• Comfortable using mobile devices, computers, and software applications for scheduling, documentation, and training.
• Familiarity with Microsoft Outlook, Windows, and other basic computer applications.
• Bilingual English/Spanish skills are a plus.
  
  

What Makes You Successful

• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Attention to detail and commitment to quality workmanship.
• Dependability, professionalism, and a safety-first mindset.
• Ability to manage multiple priorities while maintaining a positive customer experience.
  
  

Why Join MITER Brands?

• Competitive starting pay of $32.00/hour
• Stable Monday-Friday schedule
• Industry-leading products and nationally recognized brands
• Opportunities for career advancement and professional growth
• Comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, and more
• A supportive team environment built on the values of Respect, Service, and Excellence
  
  

Ready to Apply?

If you're an experienced service professional who takes pride in quality craftsmanship and delivering outstanding customer experiences, we'd love to hear from you. Apply today and build your future with Milgard Windows & Doors and MITER Brands.

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness

• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic
  
  

Financial Protection

• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Supplemental Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance
  
  

Additional Benefits

• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Tuition Reimbursement Program
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
  
  

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization And Sponsorship Disclosure

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.