National Account Manager

Job Description

Pay Range: $128,000 - $150,000 (depending on experience and qualifications)

At MITER Brands™, we don’t just manufacture windows and doors—we build partnerships that shape the future of residential living.

We are looking for a National Account Manager (NAM) at MITER Brands. In this role you will play a pivotal role in driving growth for our MI Windows & Doors brand by leading and expanding relationships with national retail customers. You’ll operate as a strategic partner to our customers—focused on share gain, revenue growth, and long‑term collaboration—while serving as an internal champion for customer needs across the MITER organization.

• This is a highly visible role for an experienced sales leader who thrives at the intersection of strategy, execution, leadership, and customer advocacy.
  
  

What You’ll Own

Account Management

• Develop and sustain deep, trust‑based relationships with key customer executives and business leaders, gaining a thorough understanding of their business models, goals, and challenges
• Establish and grow relationships across five regional division offices, engaging stakeholders at the national, regional, district, and business development levels
• Serve as the primary point of contact for customer account management across stock, special order, and in‑home selling segments
  
  

Sales Strategy & Share Growth

• Design and execute strategic national account plans focused on share gain, profitable growth, and market expansion
• Partner with customers to identify growth opportunities, optimize assortments, and align on joint business objectives
• Leverage data, trend analysis, and customer insights to drive informed decision‑making and measurable results
  
  

Sales Team Leadership

• Hire, train, and lead a team of MITER Territory Sales Managers dedicated to national retail accounts
• Guide the development of customer business plans, account playbooks, and training programs
• Ensure the team is well‑equipped to differentiate MITER’s products, programs, and services within the retail environment
• Coach and develop sales talent to elevate performance and expand footprint across assigned accounts
  
  

Product & Market Expertise

• Maintain a strong command of MITER’s product portfolio, industry trends, and competitive landscape
• Translate product features and market insights into compelling value propositions for customers
• Partner with internal teams to ensure products, services, and programs evolve alongside customer needs
  
  

Cross‑Functional Collaboration

• Work closely with marketing, product development, operations, logistics, and supply chain to align on account strategies and execution
• Advocate for customer priorities within MITER Brands at all levels of the organization
• Ensure clear communication and operational readiness to support national account commitments
  
  

Customer Experience & Support

• Deliver a first‑class customer experience, resolving issues efficiently and proactively
• Serve as a trusted resource for both customer associates and MITER internal teams
• Foster loyalty by consistently exceeding expectations and driving continuous improvement
  
  

Communication & Performance Management

• Act as the key conduit between MITER Brands leadership and customer leadership for sales, programs, and product updates
• Monitor performance against sales targets and KPIs, preparing monthly performance reports for internal and external stakeholders
• Analyze trends, identify risks and opportunities, and recommend adjustments to maintain momentum toward goals
  
  

Market & Business Development

• Identify and pursue new business opportunities in collaboration with customer sales teams and regional/national leadership
• Support expansion strategies that drive long‑term growth and competitive advantage within the national retail channel
  
  

What We Offer

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO) and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic
  
  

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.