What are the responsibilities and job description for the Residential Punch List / Warranty Technician position at Mitchell Homes?
Full-time Description
Join a respected home builder committed to delivering exceptional quality and homeowner satisfaction. We're seeking an experienced Punch List / Warranty Technician with a strong background in residential construction finishes and customer service. In this hands-on role, you'll play a critical part in the final stages of new home construction and ongoing warranty support—ensuring every home meets our high standards and exceeds homeowner expectations.
If you take pride in precision craftsmanship, enjoy solving problems on-site, and thrive in a collaborative team environment where your work directly impacts happy homeowners, this is the opportunity you've been looking for.
What We Offer
Requirements
Join a respected home builder committed to delivering exceptional quality and homeowner satisfaction. We're seeking an experienced Punch List / Warranty Technician with a strong background in residential construction finishes and customer service. In this hands-on role, you'll play a critical part in the final stages of new home construction and ongoing warranty support—ensuring every home meets our high standards and exceeds homeowner expectations.
If you take pride in precision craftsmanship, enjoy solving problems on-site, and thrive in a collaborative team environment where your work directly impacts happy homeowners, this is the opportunity you've been looking for.
What We Offer
- Competitive salary performance-based bonus pay
- Comprehensive benefits package including:
- Health, dental, vision, and life insurance
- 401(k) with matching
- Paid time off and flexible spending accounts
- Company-provided vehicle, gas card, cell phone, and tablet
- Full-time, stable Monday–Friday schedule
- Immediate start with room for growth in a quality-focused organization
- Complete final punch list items on new homes under construction, working closely with supervisors to ensure timely, high-quality delivery
- Perform warranty repairs and touch-ups (typically within the first year post-closing)
- Execute skilled trades work, including carpentry, drywall repairs/patching, painting touch-ups, door/window adjustments, floor squeak fixes, and minor finish details
- Schedule and coordinate subcontractors/trades as needed
- Conduct professional walkthroughs with homeowners, clearly communicate work performed, and secure signed completion approvals
- Maintain detailed daily service reports and documentation
- Deliver outstanding customer service with a positive, solution-oriented attitude
Requirements
- 5 years of hands-on experience in residential warranty, punch list, finish carpentry, or related home construction services (preferred)
- Strong knowledge of residential building practices, codes, and quality standards
- Proven basic-to-intermediate skills in carpentry, drywall, painting, and minor finish repairs
- Excellent communication skills—able to interact professionally with homeowners, coworkers, subcontractors, and vendors
- Clean driving record and valid driver's license (required)
- Physically able to lift moderate weights, climb ladders, and work in various home environments
- Reliable, detail-oriented, and committed to a consistent 40 hour/week schedule
- Willingness to cover a large service territory (travel ~25%)
- High school diploma or equivalent (preferred)
- 2 years in home maintenance or warranty service
- Experience managing punch lists or homeowner walkthroughs in new construction
- Familiarity with digital reporting tools or tablets for field documentation