What are the responsibilities and job description for the Patient Services Representative, Primary Care position at MIT?
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- Job Number: 26020
- Functional Area: Health Care
- Department: MIT Health
- School Area: Executive Vice President
- Pay Range Minimum: $22.60
- Pay Range Maximum: $25.00
- Employment Type: Full-Time
- Employment Category: Non-Exempt
- Visa Sponsorship Available: No
- Schedule:
- Pay Grade: 4
Posting Description
PATIENT SERVICES REPRESENTATIVE (PSR), MIT Health, will be responsible for patient flow and appointment scheduling; patient contact, both in person and by telephone; for front desk tasks, including check-in, collecting copays, and obtaining accurate insurance eligibility information; for administrative tasks, including phone calls, data entry, insurance reviews, filing, and scheduling appointments and procedures to coordinate within and across providers, service areas, and healthcare facilities; interacting with internal and external stakeholders by effectively communicating with referral providers and practices to facilitate management of complex patient issues; providing positive and effective customer service that supports departmental operations.
The full job description is available, here: https://medical.mit.edu/jobs
Job Requirements
REQUIRED: High school diploma or equivalent; a minimum of two years of experience such as customer service or administrative role; and ability to perform multiple tasks simultaneously and communicate with patients, clinicians, and other professional staff in pleasant, calming, and diplomatic manner. PREFERRED: Experience in a health care setting.
9/10/2026
Benefits:
Health Insurance, Vacation & Paid Time Off, 401K PlanSalary : $23 - $25