What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Misty Allen - State Farm Agent?
Benefits:
- Monday-Friday 8:30am-5:00pm with one hour for Lunch
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Competitive salary
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.
ROLE DESCRIPTION:
As a Customer Service Representative with Misty Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
About the Agency
At Misty Allen State Farm, we’re passionate about helping individuals, families, and businesses protect what matters most. With nearly 30 years of insurance and financial services experience, Misty has built an agency centered around exceptional service, lasting relationships, and helping team members grow.
We’re proud to serve customers throughout Tennessee and Georgia and are committed to making insurance simple, personal, and meaningful. If you’re looking to join a team that values professional growth, teamwork, community involvement, and remarkable customer service, we’d love to meet you!
Benefits:
Vacation & Paid Time Off, 401K Plan, Paid HolidaysSalary : $40,000 - $50,000