Operations Analyst

The Operations Analyst strengthens how our business operates by supporting improvements to processes, systems, and the data that flows between them. This role contributes to workflow automation initiatives that reduce manual work and streamline both administrative and field operations. You will assist with designing and implementing process improvements that increase efficiency and create more reliable, repeatable workflows.

This is a hybrid position, where you will also support data handling for inventory and asset management systems, including operating inventory management tools, working within the company ERP, maintaining accurate asset records, and helping ensure certifications and maintenance requirements are properly tracked.

MAJOR RESPONSIBILITIES/ACTIVITIES:

• Operate inventory management tools, ensure data accuracy, and maintain aligned records within the company ERP
• Maintain accurate asset traceability, documentation, certifications, and maintenance records
• Assist with workflow automation efforts to streamline administrative and operational processes
• Support development and implementation of process improvements that increase efficiency
• Analyze data to identify trends, inefficiencies, risks, and opportunities for improvement
• Perform data cleaning, validation, and organization across multiple systems and data sources
• Collaborate with leadership to translate business needs into reporting, automation, and system enhancement solutions
• Document dashboards, workflow logic, data flows, and process changes

MINIMUM REQUIREMENTS:

• High school diploma or equivalent required
• Bachelor degree preferred or relevant experience in data, process improvement, business analytics, or related fields
• Proficiency in advanced Excel with familiarity in Power BI preferred
• Exposure to workflow automation and process improvement concepts
• Experience using AI tools in a business setting preferred
• Understanding of inventory or asset management data workflows preferred
• Strong analytical skills with the ability to interpret and present data clearly
• Effective communication, organization, and problem-solving ability
• Ability to work across departments and support teams with actionable insights

ESSENTIAL PHYSICAL FUNCTIONS:

• Lifting up to 30 lbs.
• Sitting for long periods of time
• Possible climbing of stairs
• Possible exposure to shop or warehouse conditions and regulations

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

MISTRAS Group, Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired, the employment relationship is “At-Will,” which means that employment can be terminated at any time, and for any reason, at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group, Inc. Human Resources representative.

By submitting & signing , I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter, resume, or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application.

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the state’s workers’ compensation law.

Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

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Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.