What are the responsibilities and job description for the Head of Developer Experience - NYC/London/Paris position at Mistral AI?
About Mistral
At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.
We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise as well as personal needs. Our offerings include Le Chat, La Plateforme, Mistral Code and Mistral Compute - a suite that brings frontier intelligence to end-users.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.
Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.
Mistral AI participates in the E-Verify program
About the role
We are seeking a technical and strategic leader to own and scale Mistral’s enterprise developer experience (DX). In this role, you will define and execute a unified strategy for documentation, SDKs, APIs, onboarding, and telemetry—ensuring Mistral’s platform is the easiest and most trusted way for enterprises to integrate and operationalize generative AI. You will partner closely with Product, Engineering, and Go-To-Market teams to eliminate friction, drive adoption, and turn developer insights into revenue impact. This is a unique opportunity to build a function from the ground up in a fast-moving AI company, where your work will directly shape how enterprises adopt and succeed with our technology.
What you will do
Developer Experience Strategy
• Define Mistral’s enterprise DX vision, unifying documentation, SDKs, APIs, onboarding, and telemetry under a cohesive strategy.
• Partner with Product and Engineering to create a seamless developer journey—from awareness to integration—across self-serve and enterprise entry points.
Enterprise Onboarding & Tooling
• Design and implement frictionless onboarding flows for enterprise developers (SSO, API keys, SDK setup, sandbox environments, sample integrations).
• Drive the creation of technical assets (guides, reference apps, quickstarts) optimized for enterprise teams.
API Experience & Telemetry
• Collaborate with Engineering to improve API ergonomics, error handling, observability, and versioning to match enterprise expectations.
• Build systems to track and analyze developer behavior, identifying pain points and opportunities for improvement.
Cross-Functional Leadership
• Work with Product Marketing to articulate and measure the DX value proposition.
• Align with DevRel on feedback channels (DX owns the experience, DevRel owns engagement).
• Partner with Product, Security, and Legal to ensure enterprise readiness (compliance, SLAs, documentation audibility).
Team Building & Operations
• Launch and scale the Developer Experience function, hiring and leading teams.
• Foster a culture of data-driven iteration, using developer feedback to inform roadmaps, pricing, and onboarding.
Who you are
• 8 years of experience in developer experience, platform enablement, or developer tooling, with 4 years leading & managing teams.
• Builder mentality: equally comfortable defining strategy and rolling up your sleeves to execute and iterate
• Strong technical foundation: Hands-on experience with APIs, SDKs, authentication, observability, and CI/CD workflows.
• Proven track record of improving activation, adoption, and satisfaction through DX initiatives.
• Skilled at defining KPIs (e.g., time-to-first-call, developer NPS) and connecting DX improvements to business outcomes.
• Ability to influence Product, Engineering, and GTM teams to prioritize developer needs.
• Experience working with enterprise developers and understanding their unique challenges.
• Strong project management and organizational skills.
• Ability to work collaboratively with cross-functional teams.
What we offer
💰 Competitive salary and equity (stock-options)
🧑⚕️ Health insurance
🚴 Transportation allowance
🥎 Sport allowance
🥕 Meal vouchers
💰 Private pension plan
🍼 Generous parental leave policy
🌎 Visa sponsorship
