What are the responsibilities and job description for the STUDENT SERVICE COORDINATOR II #00097385 position at Missouri University of Science and Technology?
Hiring Department
Academic Support
Job Description
A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
Anticipated Hiring Range
The anticipated hiring range for this position has been established as $21.71-$23.00 hourly.
Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements.
Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.
Grade: GGS 009
University Title: STUDENT SERVICE COOR II
To review the University of Missouri’s Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.
Application Deadline
Applications will be accepted until this position is filled.
Sponsorship Information
Visa Sponsorship Information
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Community Information
University Information
Missouri S&T is one of the nation's leading research universities with over 100-degree programs in 39 disciplines. It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St. Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks' scenery. Missouri S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers.
About Rolla
Rolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The university’s Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and professional growth.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.
Academic Support
Job Description
- Manage proactive and responsive outreach to Emerald Scholars using call, text, email, and in person touchpoints; triage risks and escalate as needed
- Develop student centered messaging that normalizes help seeking and highlights campus resources, success stories, and deadlines
- Provide barrier removal support (e.g., tutoring referrals, financial aid navigation, basic needs resources, time management coaching) with warm handoffs to campus offices
- Partner with Academic Advising, Student Financial Services, Student Well Being, Residence Life, and other student services and academic departments to streamline support
- Track interventions, outcomes, and next steps in approved systems while safeguarding student privacy
- Maintain accurate records of contacts, referrals, and outcomes; produce timely dashboards and briefings
- Analyze participation, engagement, and persistence trends to refine strategies and report impact
- Contribute to reporting, program reviews, and annual planning
- Co create, plan, and implement a yearlong programming arc (e.g., academic skill building, faculty/staff mixers, peer led study sessions, wellness and belonging workshops)
- Integrate evidence based practices (early engagement, active learning, peer mentoring) and iterate based on student feedback and outcomes data
- Other duties as assigned
A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
Anticipated Hiring Range
The anticipated hiring range for this position has been established as $21.71-$23.00 hourly.
Salary is determined by a variety of factors, including but not limited to, the individual’s particular combination of education, skills, and experience, as well as organizational requirements.
Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.
Grade: GGS 009
University Title: STUDENT SERVICE COOR II
To review the University of Missouri’s Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.
Application Deadline
Applications will be accepted until this position is filled.
Sponsorship Information
Visa Sponsorship Information
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Community Information
University Information
Missouri S&T is one of the nation's leading research universities with over 100-degree programs in 39 disciplines. It was founded in 1870 as one of the first technological institutions west of the Mississippi River. Located about 100 miles west of St. Louis in the vibrant community of Rolla, Missouri S&T is an accessible, safe, and friendly campus surrounded by Ozarks' scenery. Missouri S&T offers undergraduate degrees in engineering, the sciences, liberal arts, humanities, and business, with M.S. and Ph.D. programs available in many of the science and engineering programs. With over 7,000 students and 300 faculty, Missouri S&T is big enough to accommodate a broad population, yet small enough for individuals to build high visibility and impactful careers.
About Rolla
Rolla, Missouri offers several great advantages that help individuals enjoy a high quality of life. Rolla is an ideal place for families, with its low cost of living, excellent schools, safe neighborhoods, and a range of recreational activities suitable for all ages. The Ozark Scenic Riverways and beautiful landscapes offers abundant opportunities for outdoor enthusiasts of every lifestyle. With its vibrant community, Rolla hosts multiple events, concerts, art exhibitions, and theater performances throughout the year. The university’s Leach Theatre showcases nationally renowned performers for campus and community alike. Overall, living in Rolla offers a high quality of life with a supportive community, affordable living, beautiful natural surroundings, and numerous opportunities for personal and professional growth.
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Office of Equity & Title IX at 573-341-7734.
Salary : $22 - $23