What are the responsibilities and job description for the Dermatology Receptionist position at Missouri Dermatology LVC?
Front Office Representative – Fenton, MO
We are seeking a personable, organized, and dependable Front Office Representative to join our dermatology practice. This is a full-time position (Monday through Friday, 7:30 AM – 4:30 PM) located at our Fenton, MO office.
If you’re a reliable professional with excellent communication and multitasking skills, we’d love to hear from you!
Key Responsibilities
- Greet and check patients in and out while verifying insurance and demographic information
- Obtain insurance referrals and authorizations as needed
- Collect co-pays and account balances
- Answer and manage a multi-line phone system promptly and courteously
- Address patient questions and concerns in person and over the phone
- Coordinate provider schedules to ensure efficient patient flow and accurate scheduling
- Complete daily financial summaries and end-of-day reports
- Use desktop scanners and online fax systems to manage patient documents
- Maintain confidentiality and ensure professional communication with patients and staff
- Collaborate with team members to solve problems and improve workflow
- Perform other administrative duties as assigned
Qualifications
- Reliable, detail-oriented, and professional demeanor
- Strong customer service and communication skills
- Comfortable handling frequent multitasking in a busy medical office environment
- Proficient in using computers, scanners, copiers, fax machines, and other office technology
- Comfortable and confident speaking on the phone (a major part of this role)
- Prior experience in a medical office or basic knowledge of medical insurance is a plus, but not required—we provide training for motivated candidates
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Paid training
Work Location: In person
Salary : $18