What are the responsibilities and job description for the Property Manager position at Missoula Housing Authority?
Missoula Housing Authority (MHA)
MHA is one of the largest public housing authorities in Montana and is recognized as a progressive, forward-thinking agency that creatively implements services and uses innovative development financing. MHA believes access to attainable homes for everyone is a community responsibility and a basic human right. Since 1978, MHA has worked every day to create as many housing options as possible for our community.
MHA’s mission is brought to life by 49 employees and contractors who work with a $30M budget and oversee more than $165M in assets in the Missoula area. MHA is recognized by Missoula Job Service Employers’ Council as the Small Business 2025 Employer of the year.
The Opportunity
Missoula Housing Authority (MHA) is seeking three Property Managers to oversee a diverse portfolio of affordable housing communities. Each position offers a unique scope of responsibility:
- One Property Manager will oversee a single 72-unit property
- One Property Manager will co-manage a 200-unit community, sharing responsibilities with another on-site Property Manager
- One Property Manager will manage a portfolio of smaller properties across multiple sites
These properties operate under a variety of affordable housing programs—including LIHTC, HOME, HUD, and other funding sources—and serve a wide range of residents, including families, seniors, and individuals with supportive housing needs.
This is an exciting opportunity for adaptable, mission-driven professionals who can successfully manage different property types, navigate complex compliance requirements, and build strong, positive relationships with residents and community partners.
What You’ll Do
Leasing & Marketing
- Guide applicants through LIHTC, HOME, and other affordable housing program requirements, including income and asset verification
- Conduct applicant screenings and approve or deny applications in accordance with all applicable federal, state, and local guidelines
- Coordinate background, credit, and reference checks
- Issue approval and denial notices in alignment with organizational policies
- Maintain compliance with landlord/tenant laws and program regulations
- Uphold strong curb appeal and property standards to support leasing success
- Build and maintain positive relationships with residents, staff, and community partners
Financial Management
- Drive property performance through rent collection, occupancy, and retention strategies
- Support development and monitoring of the annual operating budget
- Oversee vendor contracts and property-related services to ensure cost efficiency and quality
Compliance & Reporting
- Prepare monthly, quarterly, and annual performance reports for leadership
- Ensure full compliance with LIHTC, HUD, and other regulatory requirements
- Conduct annual recertifications and coordinate inspections
- Maintain accurate, complete, and audit-ready tenant files and documentation
Maintenance Coordination
- Partner with maintenance staff to prioritize work orders, repairs, and capital improvements
- Help ensure timely resolution of maintenance issues and preservation of property assets
Resident Relations
- Manage occupancy, rent collection, and lease enforcement activities
- Address resident concerns, investigate complaints, and resolve conflicts professionally
- Enforce lease terms and issue notices or violations as necessary
- Oversee eviction processes in compliance with legal and regulatory standards
- Coordinate resident transfers and accommodation requests
- Connect residents with appropriate support services and community resources
Additional Responsibilities
- Support broader organizational goals through collaboration and cross-functional contributions
- Perform other duties as assigned
What You'll Bring
You don't need to check every box — we hire for potential as much as experience. But here's what will set you up for success:
Experience & Education
- A bachelor's degree in public administration, business, or a related field — or an equivalent mix of education and experience
- At least 2 years of housing or property management experience
- Experience working with high-barrier households, individuals with mental illness, or people exiting homelessness is a strong plus
Certifications (or willingness to earn them within 6 months)
- Montana Property Manager's License
- LIHTC (Low-Income Housing Tax Credit) Certification
- Fair Housing Certification
Knowledge & Skills
- Familiarity with LIHTC, HOME, HUD, and affordable housing compliance — or a strong desire to learn
- Solid understanding of Fair Housing, Equal Opportunity, and non-discrimination laws
- Strong financial literacy — you're comfortable with budgets and financial reports
- Excellent written and verbal communication, especially with diverse populations
- A natural problem-solver who can negotiate, de-escalate, and find workable solutions
- Organized, detail-oriented, and skilled at maintaining accurate records
- Proficient with standard office software and comfortable picking up new systems
- A valid Montana Driver's License and reliable vehicle (mileage reimbursed at the federal rate)
Why Join Us?
- Make a real difference in people’s lives
- Work in a mission-driven, team-oriented environment
- Gain valuable experience in housing and public service
- Opportunities for learning, growth, and professional development
Benefits
Salary: $53,000-62,000 DOE
- The listed salary range reflects a starting point for this position. Final compensation will be determined based on experience, skills, and overall fit, with opportunities for growth over time.
Health, Dental & Vision Insurance: MHA covers 70% of premiums
Retirement: 7% employer contribution w/optional employee contribution
Life & Disability Insurance: Employer-paid life, short-term disability, long-term disability, and AD&D
Paid Time Off
- 15 days of vacation (increases after 3 years)
- 12 days of sick leave
- 11–12 paid holidays
- 3 days of bereavement leave
Additional Benefits
- Parental leave and workplace accommodations
- Cost-of-living salary adjustments
- PLSF Student Loan Forgiveness after 120 payments
- Professional development, including ongoing learning and credentialing support
Work Schedule
- Monday–Friday, 8:00 AM – 5:00 PM
- Flexible scheduling options may be available
Work Environment & Physical Demands
- This position operates in a professional office environment with a mix of desk-based work, communication, and coordination tasks
- Regular use of standard office equipment, including computers, phones, and printers
- Frequent interaction with a diverse range of individuals, including in fast-paced or occasionally sensitive situations
- May require prolonged periods of sitting, as well as occasional standing, walking, and reaching
- Occasional light lifting and carrying of items up to 10 pounds
EQUAL OPPORTUNITY EMPLOYER
MHA is committed to creating an inclusive workplace that reflects the communities we serve. We encourage applications from candidates of all backgrounds, including those with lived experience of housing instability. MHA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.
Salary : $53,000 - $62,000