What are the responsibilities and job description for the PHC Behavioral Health Clinical Manager - Mobile Support Team position at Missoula County?
Definition
TO APPLY:
- Please complete all sections of the online application, even if a resume is submitted.
- Please include with your completed application the following attachments: Cover Letter, Copy of BLS Certification, copy of professional license, and copy of valid MT Driver’s License. Please describe in your cover letter your experience managing teams and working with people in crisis.
- Incomplete applications will be disqualified.
- Complete job description available upon request to the Department of Human Resources.
Partnership Health Center (PHC) is excited to announce an opportunity for an experienced behavioral health professional as a Behavioral Health Clinical Manager with our Mobile Support Team (MST). The MST is a partnership with the Missoula Fire Department and responds to 911 calls when there is a behavioral health concern. This role offers the chance to make a meaningful impact on the lives of our patients while shaping innovative, integrated behavioral health services across Missoula County, alongside the Missoula Fire Department.
PHC is currently in the process of separating from Missoula County, with completion expected by the end of this year. As a result, our employee benefits package will be changing as early as January 1, 2026. While final details are not yet available, the future benefits are expected to remain comparable in value and scope to our current offerings. We are committed to keeping everyone informed and supported throughout this change and will update postings regularly.
Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula!
The Behavioral Health Manager is responsible for overseeing daily operations and clinical quality of behavioral health services within their assigned program. The role provides both managerial and clinical supervision for designated staff and supports delivery of integrated services. Assists the Behavioral Health Director in ensuring that behavioral health programs meet access and quality goals while maintaining compliance with all regulatory requirements.
Representative Examples of Work
Ensure the delivery of high-quality, evidence-based services including individual and group therapy, crisis response, care coordination, and prevention programming.
Assess clinical quality and compliance with regulatory and documentation standards by conducting biannual panel reviews, performing ongoing chart audits and observing patient visits.
Responsible for hiring, training, schedule and performance management of assigned staff.
Provides clinical supervision for provisionally licensed behavioral health clinicians (e.g., masters in social work or clinical professional counselor) or graduate practicum students. Reviews electronic medical record encounter documentation and provides confirmatory sign-off for supervisees. May be required to work outside of regularly scheduled hours for clinical supervision support.
Contributes to strategic annual training plan for behavioral health clinicians, and leads training topics as assigned.
Stays current in best practices of clinical supervision in primary care behavioral health and related topics. May collaborate with technical assistance received by external associations or organizations.
Delivers outpatient behavioral health services to individuals of all ages, from children to older adults.
Fosters a collaborative work environment that encourages patient access, team building, peer support initiatives, and self-care. Promote a culture of equity and inclusivity.
Advocates on behalf of integrated care at PHC and collaborates with all PHC service lines/departments to ensure quality patient care.
Participates in review and determination of behavioral health scope of services and assists with expansion of behavioral health services as needed.
Participates in PHC staff meetings, clinic meetings, and leads department specific meetings as assigned. Serves in a leadership role for other staff regarding commitment to PHC’s mission, vision and values. Develops strong relationships between PHC and community stakeholders.
Collaborates with the Behavioral Health Director and PHC leadership on targeted performance indicators, quality measures and health outcomes for behavioral health services and grants.
Reviews serious adverse incidents in the Incident Reporting Software as assigned, and advises on appropriate incident responses and needed changes.
OTHER DUTIES:
May attend PHC Board Meetings on an as needed basis.
Performs related duties as required or directed.
SUPERVISION RECEIVED: Works under the direction of the Director of Behavioral Health or designee.
SUPERVISION EXERCISED: Provides direct supervision for behavioral health licensed and provisionally licensed clinicians.
WORKING RELATIONSHIPS: Has numerous contacts with Partnership Health Center’s leadership team, medical providers and behavioral health staff. Contacts are for the purpose of planning and coordinating and delivering care consistent with a patient-centered medical home.
Minimum Qualifications
EDUCATION: Master’s degree in social work or counseling, or a PhD in psychology is required.
EXPERIENCE: Requires a minimum of three years’ experience in a clinical or mental health setting, including one year experience providing clinical supervision. Requires one year experience in a managerial role.
SPECIAL REQUIREMENTS: Subject to passing a criminal background investigation that will require fingerprinting. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Requires current Montana State license as a clinical social worker (LCSW), clinical professional counselor (LCPC), licensed marriage and family therapist (LMFT), PhD, or licensed psychologist.
Physical/Environmental Demands
Crisis intervention work may involve exposure to potentially dangerous situations. Works primarily in an office type setting. Requires some evening and weekend work. The employee may risk exposure to communicable diseases. This position is not eligible for full-time remote work.
