What are the responsibilities and job description for the CHECK-IN RECEPTIONIST position at Mississippi Sports Medicine - Jackson?
CHECK-IN RECEPTIONIST
CHARACTERISTICS OF WORK:
Mississippi Sports Medicine and Orthopedic Center is searching for a dedicated Check-In Receptionist who can handle working in a fast paced clinic environment with a positive attitude and a strong desire for efficiency. This position is entry-level which involves the check-in and scheduling for patients seen in clinic. Check-In Receptionists are the company’s first line of contact when entering the clinic, thus, every contact made is an opportunity to provide an exceptional customer service experience.
EXPERIENCE / EDUCATIONAL REQUIREMENTS:
Education:
- Graduate of four-year high school
Experience:
- Three (3) year experience related to described duties preferred
ESSENTIAL FUNCTIONS:
- Check-In and schedule patients for physicians
- Demonstrate empathy and active listening during patient encounters
- Must have outstanding customer service skills and work well under pressure
- Clearly understand all HIPAA guidelines and ensure guidelines are followed in all situations
- Provide timely response to patient and supervisor requests
- Possess great data entry skills
- Strong ability to multi-task
- Strong user level of computer skills
- Must be able to arrive to work no later than 6:50am to begin clinic at 7:00am.
- Must be able to stay at work until 5:00pm when necessary; clinic normally ends at 4:30pm.
- Must be able to work one Saturday a month from 7:00am-11:00am during football season (Aug.-Nov.)
- Must have reliable transportation and willing to travel to Jackson, Madison, and Flowood offices.