What are the responsibilities and job description for the Dispatch & Office Coordinator position at Mississippi Smart Homes?
Company: Mississippi Smart Homes (MSH)
Location: On-site / Ridgeland, MS
Job Type: Full-Time
Salary: $40,000 - $50,000
At MS Smart Homes, we are a one-stop shop for everything IT— specializing in designing and installing smart home systems that make everyday life simpler, safer, and more connected. From home automation and security systems to advanced networking and entertainment, our mission is to bring modern comfort and convenience to our clients. We pride ourselves on being a white-glove IT company that delivers premium, same-day service should an issue ever arise.
We are seeking a sharp, organized, and driven Dispatch & Office Coordinator to serve as the front lines for our growing team. You will actively coordinate our client intake pipeline, handle dispatch logistics, manage basic financials, and even support our weekly digital marketing presence.
- Client Intake & Lead Management: Serve as the primary point of contact by delivering a high-end overview of MSH services, and logging all client documentation into our system.
- Scheduling & Dispatch Logistics: Manage the company calendar in Jobber by scheduling initial assessments, booking system installations.
- Light Bookkeeping Support: Oversee daily financial administrative tasks by collecting upfront out-of-area travel fees, managing final payments upon job completion, applying the manual 3% card processing fee, and scanning and uploading daily employee receipts into QuickBooks.
- Light Marketing Support: Utilizing AI tools such as Gemini to draft one LinkedIn article and one standard post per week based on provided corporate themes. In addition to crafting showcase jobs to be featured on the company website.
- Resilient Communicator: You can confidently talk about premium pricing and explain service contract structures without hesitating.
- AI-Forward Mindset: Comfort using generative AI platforms (like Gemini) to speed up drafting and creative workflows.
- High Emotional IQ and Great Communication Skils
- Detail-Obsessed: Ensuring the small details never get overlooked.
- Servant Mindset: As a white-glove company, we are here to serve our clients, ensuring they have a positive experience and understand the value of what we have to offer.
- Comprehensive health insurance (Medical, Dental, & Vision)
- 4-Day Work Week (Monday – Thursday)
- Paid Holidays & Paid Time Off
- On-the-job training
- Company Technology (Computer & Phone)
Email us your resume directly at kathryn@mssmarthomes.com or apply on LinkedIn. We look forward to meeting candidates who are passionate about IT, and take pride in delivering elite customer service!
Salary : $40,000 - $50,000