What are the responsibilities and job description for the AMI Information Systems Specialist - Meridian position at Mississippi Power?
Job Description: Information Systems Analyst (System Analyst)
Job Summary
The AMI Information Systems Analyst is a highly technical and analytical role responsible for ensuring the accurate, timely, and continuous flow of high-quality data from the Advanced Metering Infrastructure (AMI) Headend system to internal and external systems for billing and operational use. This position supports enterprise-wide functions including Energy Sales and Services, Technology Organization, Customer Services, Regulatory, and Metering Services, and plays a key role in maintaining data integrity, system performance, and operational efficiency.
Major Job Responsibilities AMI Data Integrity & System Monitoring (20%) Ensuring data quality, system performance, and exception resolution.
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16089
Job Category: Metering
Job Schedule: Full time
Company: Mississippi Power
Job Summary
The AMI Information Systems Analyst is a highly technical and analytical role responsible for ensuring the accurate, timely, and continuous flow of high-quality data from the Advanced Metering Infrastructure (AMI) Headend system to internal and external systems for billing and operational use. This position supports enterprise-wide functions including Energy Sales and Services, Technology Organization, Customer Services, Regulatory, and Metering Services, and plays a key role in maintaining data integrity, system performance, and operational efficiency.
Major Job Responsibilities AMI Data Integrity & System Monitoring (20%) Ensuring data quality, system performance, and exception resolution.
- Ensure continuous availability and quality of AMI data across systems.
- Monitor system performance and resolve data exceptions.
- Develop and analyze daily AMI performance using dashboards and tracking tools.
- Identify anomalies, summarize trends, and support operational improvements.
- Troubleshoot AMI Headend, C2M, CSS, and network components (relays, APs, meters).
- Implement corrective actions and collaborate with internal teams and vendors.
- Serve as back up to the AMI Network Analyst.
- Assist with network gear, daily views, and generate field orders for investigation.
- Maintain and refine system interfaces and integrations.
- Work with TO, Metering Services, and other departments to ensure proper architecture and service levels.
- Support AMI business processes including meter reads, billing, file validation, and network performance (LAN/WAN).
- Develop automation tools and new programs to improve data collection and operational efficiency.
- Ensure safety and compliance through proper procedures and equipment.
- Evaluate and recommend new metering technologies for load research and reliability improvements.
- Write scripts or software for data analysis and reporting.
- Prepare summaries of AMI activities and communicate results to management.
- A four-year degree in Computer Science, Software Engineering, Electrical Engineering or equivalent experience in similar areas is required.
- Experience in software development and lifecycle management is required.
- Knowledge of Customer Services billing processes, field services, communication systems, metering technologies, or TO systems related to AMI/MDM.
- Experience with electric metering and ability to resolve metering issues preferred.
- Proficiency in various programming and scripting languages for automation and data analysis. (e.g. Oracle, MSSQL, Databricks, .NET C#,VB,& ASP, Python, Perl, JavaScript, HTML)
- Strong analytical and problem-solving skills.
- Clear and effective written and verbal communication skills.
- Ability to build and maintain strong working relationships across departments and with vendor partners.
- Occasional "on-call" assignments and flexibility to work irregular hours when needed.
- Professional behavior must reflect MPC’s Principle Centered Leadership values.
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 16089
Job Category: Metering
Job Schedule: Full time
Company: Mississippi Power