What are the responsibilities and job description for the Receiver position at Mississippi Market Natural Foods Co-op?
Why Work with Us?
For many people, it's the opportunity to work for an inclusive, local, values driven business that provides healthy, delicious, and sustainable foods to their community; it's also about people - the ability to work with a great team to create amazing customer experiences. Whatever your reason for joining us, know this, working with us makes a difference!
Position Summary:
Receivers make sure customers have a great experience by ensuring deliveries have been properly received and organized to allow for efficient stocking of product. They also help to ensure customers are greeted, offer timely and friendly service, maintain a clean, well-stocked and faced department for a positive shopping experience.
Their main duties include helping customers, receiving and stocking product, making products look attractive, health and safety standards, and general store support.
Qualifications:
- Customer Service: Able to meet customer needs by providing excellent, welcoming, and timely service
- Teamwork: Able to be flexible to support the changing needs of our team and store
- Communication: Able to effectively communicate with customers, team members, and suppliers; uses active listening, patience, and clear communication to ensure a respectful and professional experience; timely follow up and documentation of issues or discrepancies with deliveries
- Initiative: Able to proactively organize and plan for upcoming deliveries, prioritizing stocking based on demand to take responsibility for creating great customer and team experiences
- Dependability: Able to show up each day in a timely manner ready to work; shows strong follow-through
- Attention to Detail: Able to review deliveries and invoices for accuracy, quality, and properly document; ability to identify discrepancies
- Organizational Skills: Able to keep track of incoming delivery schedule including special orders, manage time, and prioritize effectively to process perishable items in a timely manner to prevent spoilage; maintain an organized and safe backstock area
- Diversity and Inclusion: Able to contribute to a welcoming environment for customers and team members; respects people from a variety of backgrounds and abilities
- Technical Skills: Basic computer skills including ability to draft and upload documents, email, and navigate Excel spreadsheets; basic math skills; ability to timely and accurately perform addition, subtraction, multiplication and division
Preferred Qualifications:
- Grocery Experience: Direct experience working with grocery products
- Retail Experience: Experience in fast paced retail setting
- Multilingual: Communicates in more than one language
Location: 622 Selby Ave, Saint Paul, MN 55104
Schedule: Monday - Friday: 6am - 2pm
Benefits: Our pay and benefits focus on meeting the financial, health, and wellness needs of our staff. They include:
- 20% employee discount
- Excellent paid time off and paid volunteering
- 401(k) matching
- Low-cost health insurance premium options, and FREE access to primary care and mental health counseling for those enrolled in our medical insurance
- EAP
- On Demand Pay
We offer exceptional perks including:
- Free food "buddies"
- Employee referral bonuses
- Dress code that allows for inclusivity and creativity
Physical and Working Requirements:
The position involves frequent stationary tasks, along with regular movement within the grocery and storage areas. Frequent positioning is required to access both low and high shelving, equipment, and products. The job also entails the frequent movement of containers weighing up to 60 lbs. Receivers frequently handle packaged grocery items and may frequently ascend/descend a ladder to reach high shelving. Receivers will utilize various equipment including but not limited to pallet jacks, lifts, a baler, computers, and printers. This role requires exchanging accurate information in person, over the phone, and through email and other written communication. Additionally, Receivers will frequently work in a walk-in cooler and freezer and be exposed to sanitizer, cleaning products, and loud noises.