Office Administrator

Program: Mississippi Behavioral Health Services, LLC

Reports To: Licensed Mental Health Professional, Behavioral Health Supervisor

Supervised By: Corporate Office Administrator Coordinator, Regional Manager, Regional and State Clinical Director

Responsibilities:

• Maintain all CARF and State report binders
• Ensure log reviews, monthly and quarterly supervision and quarterly chart reviews are conducted by LMHP/BHS and filed properly
• Conduct monthly/quarterly inspections and drills in accordance with DMH standards, maintain documentation, and file accordingly
• Coordinate staff trainings with LMHP/BHS for community support staff
• Maintain minutes of staff meetings and file accordingly
• Actively participates in weekly inner office staff meetings, maintains minutes, and files accordingly
• Assists in gathering needed information for submission to client insurance health plans
• Responsible for receiving client referrals, gathering general information and scheduling initial assessments for service
• Responsible for preparing documents for assessments, etc.
• Responsible for conducting reminders with clients for initial and concurrent assessments, psychiatric doctor's appointments, etc.
• Conducts monthly insurance verifications and files accordingly
• Maintains insurance units availability per client on office service summary
• Maintains community service providers weekly schedules with input from LMHP/BHS
• Maintains communication with community service providers weekly regarding client insurance active status, overlaps and overages
• Responsible for collecting community support providers logs and reviewing them for overlaps and overages
• Responsible for maintaining weekly census report, weekly community providers hours projected and worked reports and submitting them to the designated corporate staff
• Responsible for building new client clinical and medical charts within 24 to 48 hours of initial intake assessment.
• Responsible for maintaining client clinical and medical charts, ensuring that all documentation is filed appropriately and in a timely manner
• Maintains office chart room. Ensures office supplies are ordered in a timely fashion. Ensures office copier continues to function properly through regular maintenance
• Follow all safety rules
• Complete all training as it relates to the position
• Completes other duties as assigned

Experience and License Requirements

• Customer Service (optional)
• High School Diploma or GED (optional)
• Microsoft Office (optional)