What are the responsibilities and job description for the Home Health Revenue Cycle Manager position at missionhealthcare?
Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with Compassion, Accountability, Respect, Excellence and Service (CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!
Benefits for Eligible Employees
Available to FT, PT and PRN:
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
Additional FT Benefits:
- Medical, dental, and vision insurance
- Flexible Spending & Health Savings Accounts
- Disability, life, and AD&D insurance
- Pet insurance
The Manager, Revenue Cycle Management (RCM) is responsible for overseeing daily operations within the revenue cycle process, ensuring timely and accurate billing, coding, collections, and reimbursement. This role plays a key part in optimizing revenue cycle efficiency, maintaining compliance, and improving financial performance through data-driven decision-making and process improvements.
Key Responsibilities:
- Revenue Cycle Oversight: Manage day-to-day operations of the revenue cycle, including patient registration, charge capture, coding, claims processing, and collections.
- Process Optimization: Identify inefficiencies in workflows and implement best practices to improve billing accuracy and revenue collection.
- Compliance & Regulations: Ensure adherence to healthcare regulations, payer policies, and industry standards, including HIPAA and CMS guidelines.
- Financial Performance Monitoring: Track key performance indicators (KPIs) related to revenue cycle operations and implement corrective actions when necessary.
- Team Leadership: Supervise and mentor revenue cycle staff, providing training and professional development opportunities.
- Denials Management: Monitor and analyze claim denials, implement resolution strategies, and work with payers to minimize future denials.
- Patient Financial Experience: Oversee patient billing inquiries and ensure a smooth and transparent financial experience.
- Technology & Automation: Leverage RCM software, electronic health records (EHR), and automation tools to enhance efficiency.
- Collaboration: Work closely with clinical, finance, and IT teams to ensure seamless revenue cycle operations.
Qualifications:
- Bachelor’s degree in Healthcare Administration, Business, Finance, or a related field.
- 5 years of experience in revenue cycle management, with at least 2 years in a supervisory or leadership role.
- Strong knowledge of healthcare billing, coding (CPT, ICD-10, HCPCS), claims processing, and payer regulations.
- Experience with RCM software, EHR systems, and automation tools.
- Excellent analytical, problem-solving, and organizational skills.
- Strong communication and leadership abilities.
- Ability to work in a fast-paced healthcare environment while managing multiple priorities.
Communication Consent:
By submitting an application, you acknowledge and consent to receive communications—including emails, phone calls, and text messages—from Mission Healthcare and its recruiters regarding your application and potential employment opportunities. You may opt out of text messages at any time by responding with "STOP".