What are the responsibilities and job description for the Veterinary Receptionist position at Mission Pet Health?
When you join Midtown Animal Hospital, you are becoming part of a trusted institution that has provided comprehensive veterinary care to the Sacramento community since 1977. We pride ourselves on being a full-service partner in pet healthcare, treating every small animal like our own. The deep trust we have cultivated with the community is reflected in our excellent 4.7-star Google rating. If you are looking for a hospital where you can immediately contribute to a highly successful and respected medical team, this is where you will do your best work. We understand that the most effective medicine comes from a stable and supportive environment. As an established hospital serving the community for nearly 50 years, Midtown Animal Hospital offers you professional consistency and a deep connection to the clients we serve across midtown, downtown, and East Sac. You will join a strong and established team of veterinarians, including Dr. Vattam, Dr. True, and Dr. Williams, collaborating on a challenging and rewarding caseload. We believe in providing the structure necessary for all our teammates to succeed and grow their careers right here in Sacramento. When practicing medicine at Midtown Animal Hospital, you will utilize a comprehensive suite of resources dedicated to high-quality patient outcomes. We are a full-service veterinary hospital committed to advanced care. Our medical capabilities span all critical areas of small animal practice, including preventative wellness, robust testing and diagnostics, advanced surgical procedures, and urgent care services. We offer you the tools and environment necessary to practice high-level medical, surgical, and dental care, ensuring every pet owner feels fully supported throughout their pet's health journey. Midtown Animal Hospital is situated in the vibrant heart of Sacramento, California. Living here means immersing yourself in a culture known for its fantastic food scene, beautiful parks, and proximity to incredible outdoor adventures. We are centrally located, serving a diverse and loyal clientele from midtown and surrounding areas. Sacramento offers the perfect blend of metropolitan amenities and California accessibility, ensuring that when you are not collaborating with your teammates in the hospital, you have access to a rich community environment that allows you to recharge and enjoy a rewarding quality of life.
Your Impact as a Receptionist
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Competitive Compensation
A competitive hourly rate based on your experience, plus a comprehensive benefits package.
Total Wellbeing
Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
Financial Health
Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.
Commitment to Growth
For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
Valuable Perks
Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
Your Impact as a Receptionist
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Competitive Compensation
A competitive hourly rate based on your experience, plus a comprehensive benefits package.
Total Wellbeing
Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
Financial Health
Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.
Commitment to Growth
For those interested, educational assistance is available to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
Valuable Perks
Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.