What are the responsibilities and job description for the Tier 1 Service Desk Technician position at Mission Pet Health?
We are seeking a highly motivated Service Desk Technician, Tier 1 to join our team! The ideal candidate will bring a blend of technical expertise and exceptional customer service skills, paired with a genuine passion for helping others and working with technology. In this role, youll take ownership of complex technical issues. Were looking for someone who thinks creatively, proposes effective solutions, identifies process improvements, and approaches challenges with curiosity and determination.