Manager

Reports to: Program Administrator or Designated Program Director
Employment Type: Full-Time
Compensation: $21.00–$22.00 per hour, depending on experience

Schedule: Monday through Friday, 8:00 a.m. to 4:00 p.m., with occasional evenings or weekends as needed.

Organization Overview

Mission Mountain Empowerment supports adults with intellectual and developmental disabilities through residential, day, and community-based programs. We are committed to creating safe, respectful, and empowering environments where the individuals we serve can live self-directed, purpose-filled lives.

Position Summary

We are seeking a dependable and compassionate Manager to help oversee the daily operations of an assigned residential or community-based program.

This hands-on leadership position coordinates client care, appointments, transportation, documentation, program needs, and staff training. The Manager also provides direct support and helps ensure services are safe, organized, and person-centered.

If you are organized, calm under pressure, and passionate about helping others succeed, we encourage you to apply!

Essential Duties and Responsibilities

• Provide respectful, person-centered support and personal care.
• Coordinate medical appointments, transportation, activities, and other client needs.
• Monitor and document required client health information.
• Communicate health, behavioral, safety, staffing, and service concerns to the appropriate team members.
• Participate in client reviews, planning meetings, treatment team meetings, and program meetings.
• Complete accurate attendance, health, service, and tracking documentation in iCare and other required systems.
• Manage approved client spending activities, petty cash reports, audits, fire drills, and other required records.
• Maintain a safe, clean, organized, and well-supplied home or program environment.
• Train and support employees on client-specific care, routines, documentation, and program procedures.
• Work closely with employees, program leadership, healthcare providers, and other members of the individual’s support team.
• Maintain confidentiality, professional boundaries, and respectful communication.
• Perform other duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• At least two years of experience supporting individuals with intellectual or developmental disabilities or related experience.
• Valid driver’s license and acceptable driving record.
• Ability to obtain and maintain required medication certification, CPR/First Aid, behavioral training, and other MME-required credentials.
• Basic computer, email, and electronic documentation skills.
• Strong communication, organization, time-management, and problem-solving skills.
• Ability to work independently, manage multiple priorities, and remain calm during emergencies.
• Reliable, responsible, compassionate, and committed to person-centered support.
• Ability to meet the physical requirements of the position.

Preferred Qualifications

• At least one year of leadership, supervisory, or staff-training experience.
• College coursework in human services or a related field.
• CNA, PCA, or comparable direct-care experience

Benefits

Eligible full-time employees may receive:

• Medical, dental, and vision insurance
• $35 monthly employer contribution toward one Aflac policy
• Paid holidays
• Paid time off
• 401(k) retirement plan
• Supportive team environment
• Meaningful work that makes a difference in the lives of others

Mission Mountain Empowerment is an equal opportunity employer.

Qualifications

Required Education:

• High School Diploma or Equivalent

Required Experience:

• At least two years of experience supporting individuals with intellectual or developmental disabilities or in a related human services setting.
• Direct-care experience, including following individualized support plans and completing required documentation.
• Leadership, supervisory, or staff-training experience is preferred.

Required Skills and Abilities:

• Ability to provide respectful, person-centered support.
• Strong communication, organization, and problem-solving skills.
• Ability to maintain accurate electronic and written records.
• Ability to recognize and report health, behavioral, and safety concerns.
• Ability to train and support employees.
• Ability to work independently and remain calm during emergencies.
• Basic computer, email, and electronic documentation skills.
• Ability to maintain confidentiality and professional boundaries.
• Valid driver’s license and acceptable driving record.
• Ability to obtain and maintain all required training and certifications.
• Ability to occasionally lift or move up to 50 pounds and participate in two-person client transfers.