Director, Asset Management

Job Description: Director, Asset Management 

Job Title:             Director, Asset Management 

Location:            San Francisco. Hybrid. 

Department:       Asset Management 

Reports To:        Executive Director 

Job Status:        Exempt, Full-Time 

Compensation:  $175,000.00 to $190,000.00 per year, DOE; medical, dental, vision & retirement plan  

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Summary: 

The Director of Asset Management leads the development and implementation of asset management strategies supported by high-quality asset management policies, systems and practices to achieve optimal return on investment and effective deployment of Mission Housing's property, infrastructure and or equipment portfolio. This position is also responsible for maintaining Mission Housing’s high-quality assets and for the design and implementation of strategies within the multifamily unit; oversees communication and relationships with third party property management company; leads individuals and teams involved in the strategic management of Mission Housing’s portfolio of apartments and other residential buildings. 

Essential Functions: 

• Develop and implement Mission Housing's asset management plans and strategy, communicate expectations and obligations through the Executive Director, Deputy Executive Director and managers, and monitor and report on performance to optimize the value of the asset portfolio.
• Develop new and existing relationships with industry counterparts and other nonprofit community development leaders throughout San Francisco with a focus on the Mission District and other neighborhoods where Mission Housing’s portfolio resides.
• Lead implementation of asset management, compliance, and maintenance programs, providing professional oversight to AM Team activities to protect the company's investment and financial interests.
• Determine, in collaboration with AM team, appropriate frameworks, processes and standards to be applied to the acquisition and disposal of assets, ensuring compliance with sound and agreed financial, legal and commercial principles.
• Provide strategic advice to the Executive Director and Deputy Executive Director to support the implementation of and adherence to effective asset management principles across the organization.
• Develop financial models, perform financial analyses and asset management analyses, and recommend appropriate strategies and capital requirements for major freehold and leasehold assets.
• Develop recommendations related to portfolio profile, deployment and redeployment, acquisition, disposal or retirement of specific major assets.
• Independently monitor the activities of property management firms responsible for the daily operations of the properties and report significant information to the Executive Director and Deputy Executive Director.
• Lead and monitor the third-party property management company in the performance of lease-ups in both new construction and occupied rehabs.
• Identify, evaluate and recommend capital improvement and replacement projects in the agency’s operating portfolio, including potential energy efficiency retrofits.
• Manage LIHTC (low-income housing tax credits) capital accounts through annual analysis and exit tax projections; exit limited partner.
• Directly supervise Facilities Manager and Senior Asset Managers and effectively manage their individual performance, development and training.
• Collaborate with development and finance teams to identify opportunities for rehab and re-syndication; work with Mission Housing team to accomplish goals for portfolio, new construction and acquisitions; establish a feedback loop with the current Asset Manager and project development team to capture learnings from portfolio investigations; collaborate with Resident Services on a continual basis to help ensure current services – including relocation projects -- are effective and practical
• Represent Mission Housing’s ownership concerns and coordinate with property managers, project managers and other development team members to ensure that lease-up, marketing and outreach and maintenance of waiting lists are handled in accordance with the management plan, Mission Housing’s policies and all regulatory requirements; ensure that goals for development are met on time.
• Work collaboratively to create and refine reporting procedures, database and other informational systems to collect data, track projects, enhance communication and distribute to Mission Housing management.
• Review and analyze monthly property financial statements for reporting to the Executive Director and Deputy Executive Director and Board of Directors, as requested.
• Review annual operating budgets to insure implementation of multi-year plans and coordination with property management.
• Ensure properties are meeting financial goals as projected and required under all agreements and regulations.
• Contribute to preparation of audited financial statements, i.e., related party fees, contingent liabilities, reserves, and surplus cash analysis and distribution and ensure surplus distributions are made correctly and on a timely basis.
• Represent Mission Housing to stakeholders, partners, lenders, property managers, vendors, residents and community members as needed, with an above average level of understanding, and supporting our mission, vision and values.
• Create asset management plans for Mission Housing’s operating portfolio.
• Perform site inspections and oversee physical risk management.
• Manage insurance for Mission Housing controlled portfolio, including claims, setting deductible and coverage levels, and all other insurance related issues.
• Oversee the creation, collection, and maintenance of physical specifications with the goal of maintaining the integrity of the original designs, while updating and greening the product.
• Lead and perform due diligence on proposed new acquisitions and make recommendations to the Executive Director and Deputy Executive Director on new acquisitions, and projects.
• Research partnership agreements, financing documents, regulatory agreements, tax returns, and other source documents to determine constraints and barriers to long-term needs.
• Monitor property commercial spaces and work with brokers to market and negotiate leases with prospective tenants, as needed.
• Negotiate with partners and/or lenders as needed to amend agreements.
• Facilitate approval processes with lenders and/or investors as needed.
• Prepare and review all reporting information due to investors/lenders.
• File welfare exemptions and business entity forms.
• Complete other tasks, as assigned, related to real estate asset management, policy development, budgets, planning, maintenance of records and systems and administration.
• Perform other duties as considered appropriate and consistent with the mission of Mission Housing, including working at occasional community-building activities, programs and events (i.e., annual on-property community activities, Carnaval, Sunday Streets, fundraisers, etc.) – as needed or assigned, during or outside regular business hours – and ensure department staff similarly participate.

Minimum Qualifications: 

• 7 years progressive experience in real estate asset management, and affordable housing development, preferably with specific experience managing assets within the San Francisco Mayor’s Office of Housing ecosphere.
• Experience applying for, managing, and closing refinances and syndications for affordable multifamily developments, preferably with specific experience coordinating said projects with the San Francisco Mayor’s Office of Housing and California HCD.
• Proven skills in asset management, planning and analyses of complex legal, financial and regulatory information.
• 7-10 years’ experience supervising other employees.
• Bachelor’s degree in Business, Management, Finance, Planning, or Real Estate
• Proven ability to oversee successful budget performance from third parties.
• Strong, clear, tactful communicator in writing and verbally.
• Accustomed to forward thinking and being proactive.
• Enthusiasm and team building spirit, able to lead the team, and able to be an expert, contributing member.
• Computer literacy in office automation and various software applications using spreadsheets, word processing, and databases; intermediate level of proficiency in Outlook and demonstrated experience and ability to create and manage budgets and reports with Excel; experience with Access or other databases helpful.
• Ability and experience with utilizing operating financial data to model performance and analyze and report recommendations.
• Keen understanding of the owner role and function to carry out dual bottom line of social mission and financial viability.
• Knowledge of real estate development, affordable housing finance and asset management functions to work effectively and credibly with other departments.
• An entrepreneurial and creative approach to problem solving in the field of affordable housing and asset management.
• Demonstrated leadership in the work environment.
• High standards of ethics and integrity in all their work and will be expected to hold close Mission Housing’s organizational values.
• Ability to work effectively with a diverse team of professionals and for a diverse clientele.

Physical demands: 

• While performing the duties of this job, the employee is regularly required to sit; use hands; reach, talk and hear. The employee is occasionally required to stand, walk and drive.
• The employee must occasionally lift and/or move up to 20 pounds.

Work environment: 

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually quiet to moderate. However, construction sites may be noisy and appropriate measures should be taken to protect hearing and health on job sites.

**Disclaimer: The employer reserves the right to change or assign other duties, if necessary. 

About Mission Housing:   

Mission Housing Development Corporation is a private nonprofit housing developer founded in 1971. Mission Housing's mission is to strengthen communities and build equity by creating and preserving service-rich affordable housing. We own 40 affordable housing buildings serving 3,500 families, seniors, and formerly unhoused San Franciscans. Mission Housing's vision is vibrant communities where everyone has secure, affordable, and sustainable housing.  

Mission Housing is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, sex, sexual orientation, age, national origin, or disabilities.  Please let us know if you need any reasonable accommodations. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  

Mission Housing is a drug-free workplace as required by the “Drug-Free Workplace Act of 1988.”