What are the responsibilities and job description for the Front Desk Receptionist position at MISSION HILLS COUNTRY CLUB?
FRONT DESK RECEPTIONIST
Reports To: Front Desk Administrator
Department: Front Desk
Status Type: Part-time, Hourly
Salary: $18.00 , commensurate with experience
POSITION OVERVIEW:
We are seeking a professional, friendly, and organized individual to join our team as a Receptionist at Mission Hills Country Club. The Receptionist will serve as the first point of contact for members and guests, providing exceptional customer service while handling administrative tasks efficiently.
SCHEDULE:
Wednesday and Fridays from 4:30 pm - 8:00 pm and Saturdays from 10:00 am - 6:00 pm
Additional hours may be available based on the business needs of the Club
KEY RESPONSIBILITIES:
Member and Guest Services
- Greet members and guests warmly upon arrival.
- Address inquiries about club amenities, events, and services.
Administrative Duties
- Answer and direct phone calls in a professional manner.
- Maintain and update club records and schedules.
- Handle incoming and outgoing mail and correspondence.
- Maintain supply inventories for the reception area.
Event Coordination Support
- Provide information about club events and activities.
- Assist with event registrations and confirmations.
- Communicate special requests or requirements to appropriate departments.
Facility Management Assistance
- Monitor and maintain the reception area to ensure a welcoming environment.
- Report maintenance or cleanliness issues to the appropriate staff.
EDUCATION & QUALIFICATIONS:
Education and Experience· High school diploma or equivalent; additional education is a plus.
- Prior experience in customer service, reception, or administrative roles preferred.
- Proficiency with standard office software (e.g., Microsoft Office Suite).
- Familiarity with reservation or point-of-sale systems is an advantage.
COMPETENCIES:
- Exceptional interpersonal and communication skills.
- Professional appearance and demeanor.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Discretion and respect for member privacy and confidentiality.
ABOUT US
Mission Hills Country Club is a family-oriented private community, located in a beautiful natural setting in the heart of Kansas City. Founded in 1914, the Club’s rich traditions of excellence, respectfulness, and integrity continue to be the foundation for a gracious, welcoming culture.Integral to our Mission Statement are the Club’s Core Values, which we have identified as Quality, Social Behavior and Character. We have chosen to express these values in the context of Excellence, Mutual Respect, Hospitality and Integrity.
Job Type: Part-time
Pay: $18.00 per hour
Work Location: In person
Salary : $18