What are the responsibilities and job description for the Communications Operator position at Mission Health?
Description
Introduction
Do you want to join an organization that invests in you as a(an) Communications Operator? At Mission Hospital McDowell, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
Mission Hospital McDowell offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Communications Operator like you to be a part of our team.
Job Summary And Qualifications
Responsible for communications into and within the hospital by use of the telephone switchboard, pagers, and public address systems. Primary focus of the job is to respond quickly and courteously to all incoming calls and to route these calls to the proper extension and properly respond to and follow procedures for emergency codes.
Skills, Knowledge, Abilities:
Required Education: High School Diploma
Preferred Education: Associates Degree
Required Experience: Proficient in the use of Microsoft Windows (Outlook, Word, Excel and PowerPoint) and successfully completes Windows Competency testing.
Preferred Experience: Experience in customer service role and experience with the use of various telecommunication devicesstyle="font-size:11.0pt;">Mission Hospital McDowell, a member of Mission Health, an operating division of HCA Healthcare, is a community hospital serving McDowell, Burke and Rutherford counties. Located in Marion, North Carolina, Mission Hospital McDowell operates 30 beds, including 5 labor and delivery suites. Medical specialties offered include family medicine, internal medicine, pediatrics, emergency medicine, general surgery, orthopedics, urology, obstetrics and gynecology, and walk-in, non-emergency care at Mission My Care Now McDowell. Five of Mission Hospital McDowell’s primary care practices have been recognized by the Centers for Medicare & Medicaid Services as Rural Health Clinics.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Communications Operator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Introduction
Do you want to join an organization that invests in you as a(an) Communications Operator? At Mission Hospital McDowell, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
Mission Hospital McDowell offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Communications Operator like you to be a part of our team.
Job Summary And Qualifications
Responsible for communications into and within the hospital by use of the telephone switchboard, pagers, and public address systems. Primary focus of the job is to respond quickly and courteously to all incoming calls and to route these calls to the proper extension and properly respond to and follow procedures for emergency codes.
Skills, Knowledge, Abilities:
Required Education: High School Diploma
Preferred Education: Associates Degree
Required Experience: Proficient in the use of Microsoft Windows (Outlook, Word, Excel and PowerPoint) and successfully completes Windows Competency testing.
Preferred Experience: Experience in customer service role and experience with the use of various telecommunication devicesstyle="font-size:11.0pt;">Mission Hospital McDowell, a member of Mission Health, an operating division of HCA Healthcare, is a community hospital serving McDowell, Burke and Rutherford counties. Located in Marion, North Carolina, Mission Hospital McDowell operates 30 beds, including 5 labor and delivery suites. Medical specialties offered include family medicine, internal medicine, pediatrics, emergency medicine, general surgery, orthopedics, urology, obstetrics and gynecology, and walk-in, non-emergency care at Mission My Care Now McDowell. Five of Mission Hospital McDowell’s primary care practices have been recognized by the Centers for Medicare & Medicaid Services as Rural Health Clinics.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Communications Operator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.