Case Manager and SUD Counselor

Position Title: Case Manager/SUD Counselor

Department: Residential Services

Report to: Program Manager

Salary Range: $26.00-$30.00

Type: Full Time, Non-Exempt

Position Summary

Stepping Stone of San Diego is a non-profit that specializes in the LGBTQ addiction recovery, mental health and housing programs. Our Residential Program is an in-patient recovery program with 31 beds, and a team of counselors, peer support, mental health and wrap-around services. The Residential Case Manager assists with completing wrap around services for all program residents and connecting them to resources, organizations and services they may need.

The Case Manager /SUD Counselor is responsible for assessing client needs, implementing, monitoring, and evaluating all actions required to meet the client�s health and human service needs. They work closely with their fellow resident counselors, LPHA, and the Program Manager to coordinate high quality care for all residents entering and transitioning out of the program. We expect this position to carry a caseload of 15 clients for case management, as well as, 2-3 clients for weekly SUD counseling. They will also facilitate a few SUD-focused groups throughout the week.

Essential Functions

• Develop and manage individualized case management service plans for 15 residential clients, ensuring clients have the support and resources they need to succeed.
• Act as an advocate for clients across multiple support systems, ensuring timely connection to appointments and appropriate access to physical and mental health care, housing, and other essential services.
• Manage a caseload of up to 2-3 residents for individual SUD Counseling, meeting with them a minimum of once a week
• Document, review, and chart client progress completing all required paperwork on time
• Maintain efficient communication with treatment team through email(s)
• Provide screenings, ASAM assessments, and intakes
• Facilitate SUD-focused processing group sessions weekly
• Provide recovery support through outreach, socialization, and group activities to support treatment completion.
• Facilitate transportation for clients to medical appointments and treatment sessions when necessary.
• Attend all internal meetings, and complete all trainings as required
• Develop and maintain relationships with community partners to ensure clients have access to all available resources and services.
• Oversee and maintain all confidentiality and privacy standards for client protected health information and other information and materials in accordance with agency policies and procedures, and applicable regulations and laws according to HIPAA.
• Maintain accurate records and documentation, adhering to all DMC standards and agency policies.
• Other duties as assigned or necessary to support the program, office and/or the agency
  
  

Minimum Qualifications

• Active registration through CCAPP, CAADE, or CADTP (Certification is preferred)
• Ensure timely renewal of registration
• Previous Case Management experience
• Cultural competency and understanding working in the social determinants of health impacting LGBTQI communities
• Current CPR/First Aid Certification (or within 90 days of hire)
• ASAM Training (or within 10 days of hire)
• Excellent computer skills, including MS Office Suite
• Excellent documentation skills
• Strong verbal communication skills
• Ability to work independently and in a group setting
• Ability to handle multiple tasks and shifting priorities within a residential setting
• Ability to work productively in a fast-paced environment
• Ability to meet documentation deadlines according to state, county, and program needs
• Ability to work flexible hours - days, nights, and weekends as needed for a residential setting
• Valid driver�s license and reliable transportation
• Successful completion of a criminal background check
  
  

Preferred Qualifications

• 1 to 2 years serving clients in a human service setting
• Bachelor�s degree in Human Service or related field
• Previous experience in an AOD residential setting
• Case Management experience for a Medi-Cal funded program
• Written and spoken bilingual fluency in Spanish and English
  
  

Environmental Factors And Conditions/Physical Requirements

• While primarily working indoors, counselors also work with clients outdoors
• Regularly lift 15 pounds, and occasionally up to 50
• Holiday, evening, and weekend work may be required
• Transporting residents to and from activities and or appointments
  
  

Benefits Package

• Health Premiums company paid, including Acupuncture and Chiropractic
• Dental & Vision company paid
• 403(b) Retirement Employer Match up to 5%
• 15 Paid Holidays
• Generous additional paid time off � sick & vacation
• Flexible Spending Accounts (Health Care & Dependent Care)
• Employee Assistance Program
• Life/AD&D Insurance company paid
• Long Term Disability Insurance company paid