Sales Engineer I

About Company:

Mission Critical Electronics, LLC (MCE) is a leading provider of innovative power solutions and electronic systems for mission-critical applications. With a portfolio of trusted brands including Kussmaul Electronics, Newmar Power, DuraComm, ASEA Power, Purkeys, Xantrex, and ZeroRPM, we serve customers across emergency response, transportation, marine, industrial, and defense sectors.

Our Mission

We design, manufacture, and deliver reliable power solutions that keep critical systems running when they matter most. From fire trucks and ambulances to marine vessels and industrial equipment, our products ensure uninterrupted operation in the most demanding environments.

Why Join MCE?

• Innovation-Driven Culture: Work with cutting-edge technology and contribute to products that save lives and protect communities


• Industry Leadership: Join a company with decades of expertise and a reputation for quality and reliability


• Growth Opportunities: We invest in our people through training, development, and career advancement


• Comprehensive Benefits: Competitive compensation, medical/dental/vision insurance, 401(k) with company match, paid time off, and more


• Collaborative Environment: Work alongside talented engineers, technicians, and professionals who are passionate about what they do


• Stability and Security: Be part of a financially strong organization serving essential industries

Our Values

• Quality Excellence: We hold ourselves to the highest standards


• Customer Focus: We listen, respond, and deliver solutions that exceed expectations


• Innovation: We continuously improve and adapt to meet evolving needs


• Integrity: We do what's right, even when no one is watching


• Teamwork: We succeed together

Our Locations

With facilities across North America and the UK, we combine the resources of a multi-brand organization with the agility and personal touch of a dedicated team.

Join Our Team

Whether you're an experienced professional or just starting your career, MCE offers opportunities to make a real impact. We're looking for talented individuals who share our commitment to excellence and want to be part of something meaningful.

Equal Opportunity Employer

Mission Critical Electronics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

About the Role:

The Sales Engineer I plays a critical role in bridging the gap between complex technical products and customer needs, ensuring that solutions are tailored effectively to meet client requirements. This position involves collaborating closely with the sales team to provide technical expertise during the sales process, including product demonstrations, presentations, and responding to technical inquiries. The Sales Engineer I will analyze customer needs, design appropriate solutions, and communicate the value proposition clearly to both technical and non-technical stakeholders. Success in this role results in increased customer satisfaction, higher sales conversion rates, and the establishment of long-term client relationships. Ultimately, the Sales Engineer I contributes to the company’s growth by enabling the sales team to close deals with confidence and technical accuracy.

Minimum Qualifications:

• Bachelor’s degree in engineering, Computer Science, or a related technical field.


• Strong understanding of technical concepts relevant to the company’s products or services.


• Excellent communication skills, both verbal and written, with the ability to explain complex technical information clearly.


• Demonstrated ability to work collaboratively in a team environment.


• Proficiency with common office software and CRM tools.

Preferred Qualifications:

• Experience in a sales engineering or technical sales role.


• Familiarity with the industry-specific technologies and market trends relevant to the company’s offerings.


• Technical certifications related to the product domain.


• Experience with product lifecycle management and customer relationship management software.


• Ability to travel as needed to meet with clients and attend industry events.

Responsibilities:

• Collaborate with sales representatives to understand customer requirements and develop tailored technical solutions.


• Conduct product demonstrations and presentations to prospective clients, highlighting key features and benefits.


• Respond promptly and accurately to technical questions and requests for information during the sales cycle.


• Prepare and deliver detailed proposals, including technical specifications and cost estimates.


• Work closely with engineering and product teams to stay updated on product developments and relay customer feedback.


• Assist in the development of sales strategies by providing technical insights and market intelligence.


• Support post-sale activities by ensuring smooth handoff to implementation teams and addressing any technical concerns.

Skills:

The required skills enable the Sales Engineer I to effectively translate customer needs into technical solutions, ensuring clear communication between clients and internal teams. Strong technical knowledge is applied daily to understand product capabilities and to tailor demonstrations that resonate with diverse audiences. Communication skills are essential for articulating complex concepts in an accessible manner, facilitating trust and confidence during the sales process. Collaboration skills support seamless teamwork with sales, engineering, and product departments to align strategies and resolve challenges. Preferred skills, such as industry-specific knowledge and familiarity with CRM tools, enhance the ability to anticipate client needs and streamline sales operations, contributing to overall efficiency and success.