Transporter

Transporter Per Diem 

Position Summary

The Transporter assists the Radiology and Nursing staff to provide transportation services to and from Radiology and floors. Specific areas of responsibility include patient transportation, patient transfer, assisting with the positioning and prep of the patients on nursing floors and Radiology. Help in providing Radiology and Nursing environmental care of gurneys and wheelchairs, assisting with inventory maintenance.

This position will be primarily working with all spectrums of patients from acutely ill through rehabilitating adolescents to geriatric patient population in a manner that demonstrates an understanding of the functional and/or developmental age of the individual served.

Major Responsibility

SERVICE PERFORMANCE

1.                         
2.                             

   Greets/acknowledges customers warmly, with a smile, and immediately when they enter department/unit/area using all aspects of AIDET.

                           
3.                        
4.                             

   Asks how the customer may be helped with interest and concern.

                           
5.                        
6.                             

   Listens attentively, does not interrupt.

                           
7.                        
8.                             

   Accepts ownership and takes action to resolve customer needs and/or concerns.

                           
9.                        
10.                             

    Is attentive and responsive to the expectations of physicians, co-workers, and direct reports.

                            
11.                        
12.                             

    Is generous in acknowledging a job well done.

                            
13.                        
14.                             

    Uses words and behaviors that express consideration, concern, and respect.

                            
15.                        
16.                             

    Facilitates and holds staff accountable for meeting department customer service standards in the performance of duties.

                            
17.                        
18.                             

    Utilizes telephone skills effectively as outlined in the Star Service Program.

                            
19.                        
20.                             

    Keeps all private information about staff or patients confidential.

                            
21.                        
22.                             

    Meets or exceeds customer service improvement targets as demonstrated by dashboards, etc.

                            
23.                        
24.                             

    Answers Nurse Call system within < 3 minutes, notifies appropriate staff member and follows-up with patient to assure needs are met in a timely manner.

                            
25.                        
26.                             

    Locates staff, supplies, etc. as needed by healthcare team members including physicians.

                            
27.                        
28.                             

    Initiates and follows through with requests for services to affect patient care, environmental cleanliness and safety.

                            
29.                        
30.                             

    Assists patients, visitors, staff without hesitation; if unable to respond to request, seeks appropriate staff member capable of accommodating needs.

                            
31.                     

TRANSPORTATION

03/2009

1.                         
2.                             

   Assures equipment is in operating order prior to use

                           
3.                        
4.                             

   Cleans equipment in accordance with manufacturer’s operating instructions.

                           
5.                     

Qualifications

General Requirements:

•                         
•                             

    Prior experience as a nurse aide or Transporter or formal nurse aide training preferred.

                          
•                        
•                             

    BLS

                             

  PHYSICAL DEMAND ANALYSIS

                             
  1.                                 
  2.                                     

     PHYSICAL REQUIREMENTS: Ability to negotiate physical environment with safety

                                     
  3.                                
  4.                                     

     VISUAL REQUIREMENTS: Ability to translate and understand written communications and negotiate physical environment

                                        

     with safety.

                                     
  5.                                
  6.                                     

     HEARING REQUIREMENTS: Ability to understand and translate auditory

                                        

     communications with safety

                                     
  7.                                
  8.                                     

     WORKING CONDITIONS: Office working conditions: Normal

                                        

     Patient Care Areas: With safety precautions

                                     
  9.                             
                          
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